The Lombardy

Lovely hotel in a great location. The staff is extremely nice and helpful, rooms are great and well accessorized. There's only one elevator working so you need to be patient but overall a great experience.

Pics online are way nicer than the real thing. Nice size, but a little shabby, clearly was nice in the 90s

Beyond spectacular customer service and accommodations. The room was huge and clean and staff so accommodating. Next time we are in NYC we will definitely be staying at The Lombardy, no questions asked.

Good hotel, with really really spacious rooms, no room service is a disappointment. Package b'fast is not very impressive but good to fill you in to start a nice day. Location wise, it's pretty close to Fifth Avenue so everything is couple of blocks away..

Reminds me of Washington DC boutique hotels - located on the Eastside close to the 4,5,6 subway stops and the "pencil building". Knowledgeable concierge staff and door people it's a "union shop". Management doesn't always return calls though - still a nice place, decent rooms and rates.