The Seaport Paw

Seaport paw is amazing and offers top notch services. It’s owner May is dedicated to providing each pet with a wonderful experience. My pup Luna loves to go there just to say hi! The location of the store is in an area with hundreds of dogs. They are always very busy and handle the demand with ease and quality service. I would recommend trying them out.

Absolutely livid, they butchered my pup’s ears. Before & after photos below. I took my cavalier spaniel for three specific services: sanitary trim underbelly, paw pad trim, and nail trim. I specifically told the staff I didn’t want the ears touched. He asked if I wanted them cleaned, I said I didn’t want them cleaned or cut so they were told twice. I picked up the pup to see his ears had an inch trimmed off in jagged, uneven cuts. It is clearly lopsided. It looks absolutely dreadful and will take months to grow back. When I pay $100+ for a trim no bath, just the trim my lowest expectation is that my requests are listened to. When I called to explain our dissatisfaction, I was given no remedy other than a quick apology for the miscommunication. I had to return in person to demand a refund. Absolutely will not go back. Do better.

Seaport paw is great! I like that they are a small local business and although chewy *hates* being groomed she never seems too shaken up when I pick her up. You definitely need to be very specific when you ask for what you want in your groom. Chewy always comes out looking cute. They usually have last minute or next day appointments available which is also nice. Last time they gave her a cute flower bow too.

unfortunately after grooming my dog here for 9 years my review goes from 5 to 2 1. The main reason i will no longer bring my dog here is because Aria , the girl who is at the front entrance/desk rarely answers the phone and is always rude. I requested to talk to the owner but she has not returned my calls. 2. the groomers raised their rates drastically without notifying the clients. 3. if you don’t tip the grooners well they will add an additional $15 “demating fee”; my dog is silky and never has nots, i comb him daily. 4. Anybody who’s anybody knows cocker spaniels are the friendliest dogs on the planet. i’ve never had any issues with him for nine years serviced in this store, but because i refuse to tip 20% after the rate hike up, there’s no time in their schedule. Other groomers in the area charge up to 25% less. I will be taking my business elsewhere.

I am usually not the type of person to leave reviews but today was the day I decided it’s time to leave a review. I’ve been bringing my dog here for about a year and a half and my experiences in the past have been great, the staff were lovely and my dog looked handsome in his teddy bear cut. Today of course he looked adorable but the cut is not the issue it’s the lady at the front desk and just the fact that they raised their prices. Before even after dematting bc my dog gets really matted , it would be 179. It’s been this price for the year and a half I’ve been going. I have no idea what happened in 3 months but the total was 245 today 9/22 and I explained to the lady why the sudden change and she explained oh we have a new groomer and I guess those are the prices. I’m complaining more about the miscommunication and the sudden price spike than anything else because on the phone the receptionist tells me if you pay by cash you get 20 dollar discounted for not paying by card then in person she tells me oh it’s only 12, like excuse me you literally said 20. Then on top of that after I got home not even 10 minutes later. my dog had an episode and I had to take him to the vet which was another pretty penny. Just before taking your dog here inquire about the prices and make sure you have enough before being like me being under the impression that it was under the old price when in fact the price has changed. The two stars I left are for the great cut that they left with my dog but the terrible miscommunication with the front desk lady because she says when price on the phone then changes it in person which doesn’t make much sense and the price spike is what really upset me.

I sent my Dog Niles the Seaport paw definitely the Bomb . Niles looks fantastic now he can strut his stuff on wall st

Great amazing place!!! SHOUTOUT to Nicholas he was caring and polite and took care of all our needs. Great customer service would recommend anyone with dog to bring it here. Worth the travel to the place.

I've been taking my Deville see pics here for years. I live in Brooklyn but the trek here is worth it. The grooming and care is always A++! The products are awesome treats AND grooming products. The service is and May runs a great ship. PS- She also does a fab job with color ‼