The UPS Store

My go-to place for all my printing and shipping needs! I’ve been coming here for a while, and every time, the staff impresses me with their attention to detail and friendly attitude. Even when it’s busy, they manage to keep things moving without making anyone feel rushed. They take care in packing my items securely, and the printing quality is always spot on. Highly recommend if you’re looking for dependable, professional service!

We have had nothing but amazing experiences here -- shipping packages, dropping off, even using their notary services shout out to Kamal!. We go out of our way just to come to this UPS Store location because the people and service make it worth the extra drive. They're always friendly and helpful, and rarely is there a line and any lines move quickly. Excellent people and excellent service.

This was the worst ups store I have ever been to. Went to do something simple drop off an amazon return something I have done countless times at other locations. The associate Eli was smug and insisted on arguing with me the customer instead of helping. Just an overall terrible attitude. First time I've encountered such poor customer service from a ups store. I asked for a corporate number to address the situation, and that was when A guy named Demetri approached me and said he was the "owner" of the store. I expressed to him that his associate was being rude and I wasn't happy about the treatment I was receiving. Instead of Addressing the problem and remedying it Demetri decided to create a scene get in my face to the point I could smell his breath and told me to leave the store or he was calling the cops. Will never come back to this location, and cannot believe how hostile they were over such a minor issue. I called the number they gave me and it was just the normal 800 number, so I will be reaching out to the proper people over this, very unprofessional. update: went to a different ups store and had zero issues returning my items, I would avoid this one.

Excellent service and professional staff! The team is always ready to help and provide guidance, even during busy times. They pack everything carefully and with great quality, so you can trust your items are in safe hands. Highly recommend!

A return shipping label was the ask. The answer, we are privately owned and cannot print the label. You have to call, and I said 1800 pick ups? No, I'll write it down... same numbers for *pick ups*, maybe he was serious about not being a ups store, in spite of The UPS Store signage. So I call, and am told to go to the same store I was just at so they could print it. Conclusion: I think this location only wants to be a Dropbox with a door big enough to walk through. and It might just be the private owners being a bit too cheap to operate in proper capacity... I'll never know coz I went with FedEx, and only FedEx from here on.

Shout out to Kamal and Yulia for making my quick UPS visit a wonderful experience! I had multiple boxes to grab from my car, Yulia even walked to my car to help me carry some in. Another gentleman opened the door for me when i first got there. I dont expect much from customer service anymore, but they all went above and beyond! Thanks guys

Victoria was friendly, but didn’t attentively give me great service! A smile and a welcome to our store, how can I help you would have been nice! Also I had to ask for her name because I couldn’t see her name tag!

Walked in Monday 7/23/24 and gave the employee manager ? a word-processed document showing the to and from addresses. He mailed the package to my home address, wrong address and I am out the money spent. It's my fault that he can't read English. Don't buy the line that it is on the computer screen for confirming addresses, as mine was not? Go to any other UPS location or the PO which is what I did, and priority mail works great! Will also notify the BBB, my credit card company and the NE AG office.

Went to return a few items today. There was a younger boy and girl behind the counter. Wonderful customer service and very helpful. Eli was a great help trouble shooting an issue I was having and even helped me carry in a box from my car. Thank you!

The associates at this UPS Store are the best! They are always fast, friendly, and knowledgeable and I always get the best customer care! 5 STARS everytime!