The Westin Georgetown, Washington D.C

Weirdly constructed rooms with even weird scents coming off of everything. Nonsensical electrical work the bathroom light switch is near the bed???. My specific room led to the balcony where there was flag pole access- the door to this balcony wouldn’t shut and let plenty of noise and cold air into the room. The rooms’ curtains also did not close all the way because the guiding track was broken. The cake for this was the parking garage was 3 levels deep- the 3rd level was for hotel parking. It however had no elevator access??? You had to go through 5 doors to walk up 1 flight of stairs to access the elevator. Would not recommend this hotel for anyone.

Nice hotel near Georgetown; it's about a 10-15 minute walk to the main Georgetown shops and restaurant. The hotel is currently under "refresh" so there are certain amenities that are missing, including the restaurant and bar. However, the breakfast offered was quite good each day, featuring fresh made breakfast sandwiches and pastries. I was consistently surprised by the quality.

There was a random charger left on the floor. Not a big issue but lack of attention to detail. The bathroom had a questionable stain on the wall by the toilet like someone had clean their dirty hands on the wall. Should've been cleaned. Reception was slow to check-in and additional staff didn't acknowledge guests in line. Overall mediocre experience.

Thanksgiving celebration with my sister. It was a lovely a bottle of Champagne as a complimentary that Paul given to us. I appreciate your awesome hospitality service.Rooms: 5/5

It was honestly just ok. The fridge is already full with stuff for Prichard which I hated. The sheets were nice, the bedding heavy. The ice machine didn't work on my floor the whole time.Rooms: 3/5

Place was clean, staff was very friendly. In a nice area of DC. Only thing was the hotel was a little dark, especially in the hallways.

If you’re just looking for a room, the accommodations were great. Everything else lacks, however. It’s clear a significant part of the building is being leased as a residence hall for a university. No restaurants, coffee service, or lounge. The staff was delightful and effective, but the property itself didn’t live up to the Westin brand if you’re one who looks for top tier all round experience.

My son was visiting DC for the day in preparation for a college internship he was just offered. While there he had a medical emergency and ended up in the hospital. Since he was released in the evening I booked him a stay at the Westin. He walked from the hospital to the hotel and arrives at 9:45 pm. The front desk clerk refused to check him in because he was not 21. Even after my son tried explaining what had occurred and why he needed a place to stay. The clerk at the front desk told him it was hotel policy and that there was liquor in the mini fridge. I understand hotels have policies but employees have autonomy to make decisions that make sense. My son was there alone. He didn’t look like he was partying, and still had the medical wristband from the hospital. As a parent we worry that when our children are away they are safe. I’m very disappointed in the Westin for making my son have to call around and walk late at night to another hotel who was generous enough to allow him to book a stay at their hotel. Thank you Hilton.

This stay was a disappointment. I usually stay in lower-level Marriott properties Fairfield or Courtyard and so I had somewhat high expectations for the Westin. The property has a few issues - it's quite dated, with the furniture and fixtures likely dating to the mid-2000s. It still had a minibar with nonsensically high prices which means that there's no room in the mini-fridge for even a bottle of water. The linens are threadbare - I've had better at a Holiday Inn Express. The HVAC system can't keep up with the DC summer heat - I set it to 68° but the thermostat never dipped below 73. A very kind engineer had a look at the system and spent some time taking it apart, only to conclude that it was at its limit and my best bet was to keep the curtains closed. I did, but it didn't help much. The shower stall in the bathroom is miniscule-there's a soaking tub, but I had no reason to use it. While most Marriott, even Fairfields, have smart TVs, this hotel did not, and only had pay-per-view offerings complete with outdated Starwood branding. The hotel's restaurant has been closed for several months, so there's no place to get a drink or bite to eat on the property. Fortunately it's in DC although not, strictly speaking, Georgetown as the name suggests. Likewise, there's no lounge, so if you're a road-warrior with elite status like me it's nothing to brag about these days you're out of luck. I should highlight that the hotel's fitness center is a bright spot — it's huge, with up-to-date equipment including Peloton bikes and some of those handheld massagers. If the rest of the property were as good as the gym, it would live up to the Westin name. In short, don't stay here; stay at a more modern hotel with up-to-date amenities and a decent let alone open food service on-site.