Reviews
While the cleanliness and the staff were fine, there was only the ability to override the thermostat settings for a max of 30 minute intervals. Otherwise, the room was kept to 70-71 degrees. It's odd for a hotel to not allow you to control the temperature of your room during your stay, and this definitely impacted the quality of the stay/sleep.
Staff is super friendly. Upgraded my room to a better view, but not really an upgrade room wise. View was great, but room almost a little dated. Overall a great experience. Would stay again. Nearby activities: Plenty of places and activities nearby. Walkability: Quick 10 minute walk to the public market, maybe 2 minutes to the waterfront and parks! All sorts of other shops and restaurants in the immediate area.
Great hotel in a great location. Only parking is valet but all the lots in the area have issues with break-ins so valet garage parking isn't a bad thing. Desk agents are very nice and helpful, we had some issues on check in and they were resolved quickly and without problem. Hotel is dog friendly with no fees which is nice. The restaurant Stella van buren was top notch. Great drinks, food was amazing and Andrea bartender was incredible. Rooms are what you'd expect from a Westin. Overall a great hotel in the downtown area. Also great restaurants in the area...check out the Milwaukee public market for sure
Everyone is nice, wish the lady who checked me in had told me what time breakfast started. But it’s all good. The place is well kept for the most part. It’s a few things I noticed that would prefer they’d take care of, but otherwise I’d keep coming back for work. I hope my mobile key works off top, after flying and airport things I’d prefer not to interact. Anyway…. It’s in a prime area, close to a lot. The staff is nice, they speak in the hallways when they see you in the morning. I asked the front desk if there were any microwaves, and she offered to send one up for me. Rooms are big and spacious, beds are comfy. Could use firmer pillows or more, like I requested. But didn’t receive. lol
They had a great restaurant in Van Buren with healthy dinner and breakfast options to choose from. Their happy hour choices for tap beers and wines were great as well with terrific service. But their deluxe king room left a lot to be desired. The room was stuffy, pillows were too soft and the HVAC unit was just too loud which lead to an unpleasant sleeping experience. The room quality needs some improvement as I felt it lacked the high Westin standards, hence giving 3 stars
This property is in the higher end of Westins I have been to. The rooms are freshly furnished and comfortable, the location is very central and they have a fabulous restaurant on site. Talking about the restaurant, I had a fantastic A5 Wagu on hot stone, which was perfect. Where this hotel falls short is on the service side, very little misses but never the less misses! My meal arrived without the necessary salt sides that went with it, and we had to wait for it to be delivered, and thus, the hot stone got a bit cold by the time I got to eat. The shower in my room was a bit off, the lever to switch between the rain shower and the handheld didn't work and the water was coming from both at the same time which is very inconvenient! The housekeeping should have caught that! It makes you wonder if they cleaned the shower at all or they don't care? Am I picky? Yes, I am because I spent 140 nights at Bonvoy properties last year, and little details matter to me.
Long overdue review, the staff at the Westin were FANTASTIC. I stayed here for my brother's wedding Sept 2022. Every interaction was positive. Q at the front desk, Michaela in the restaurant, and the 3-11 valet whose name starts with an M were standouts. Great location in the heart of downtown, quick drive to several area attractions. Rooms were clean! As a former hotel manager, I am picky, but I would absolutely recommend this hotel to anyone staying in Milwaukee.
I recently stayed at The Westin Milwaukee for a wedding and was thoroughly impressed. The staff, especially Kavonn at the front desk, went above and beyond. It was surprising and refreshing to see him remember my name, room number, and preferences days after checking in. The on-site restaurant, Stella Van Buren, served up perfectly cooked steaks and had a fantastic bar selection, especially their Single Malts and Bourbons. The bar staff were welcoming and really knew their stuff. My only issue was the A/C in the rooms. It turns off after a 3-hour "hold" period, which was very inconvenient at night. Despite that, I highly recommend The Westin Milwaukee for its attentive staff and great dining experience.
We attended a wedding in October 2023. I want this to be clear as possible. We WILL be coming back specifically because of Rishav at the front desk. The staff are all great, but Rishav just made everything better and took it up a notch. Even if it was a nice smile as we walked by or noticing my wife and I were a bit lost and asked if he could help in any way. He made us feel comfortable and at home.
Beautiful hotel with very comfortable rooms! The on-site restaurant is very good, but upscale and expensive. Unless you want to walk around downtown and a few blocks, there aren't any other dinner options without an uber or a drive.Rooms: 5/5