Thunderbird Supply Co

Great selection of jewelry making and craft supplies! They carry beads, stones, gift boxes, display holders, wire, machines and much more. It is located in an awkward place and parking can be difficult if they are very busy but the customer is top notch and their selection and prices are great!

I lived in Albuquerque 21 years ago & we went this month on vacation. Thunderbird was my first stop! The best quality 21 years ago & now! Many places have gone to online orders, but not Thunderbird…I am glad they still have the shop so you can see & feel the products. Huge selection of the BEST turquoise. Great prices. Helpful, knowledgeable staff.

I agree with travis haugen's review. Staff was not friendly nor helpful. As soon as I showed an interest in an item they didn't want to sell it. Purchased from the Gallup store and they immediately cancelled my purchase and refunded saying they were out of the item although website said they had a large quantity.

I called to purchase a very modest bolo cord and knew that I needed help and patience. Chastity Bennet provided both. She listened and took the time to find the right product for my voiced needs. Was not chagrined over fact I didn't even know what to order. Explanations. Catalogue numbers. Email and phone followup. Regardless of there companies' quality if they don't provider customer service they have no claim to quality. This company takes it's customers needs seriously.

Company is not customer friendly they are only for the big dogs and locals! Tried to place a large order but they would not send to me! I am not at my perm address as I travel for work! Do better Thunderbird, Billings address is just that, a billing address! Heaven forbid if you were at a show and needed something!

Everyone is super helpful here. It's a little busy sometimes, but the environment is awesome and friendly. Their selection of jewelry supplies, beads, and some stones is great. If you're mostly looking to buy cabs there are some better options around the city.

I love going to this store. I always find what I need. The staff is courteous, friendly. Everyone was knowledgeable and helpful. I found what I needed and some really cool items I can use for other unfinished projects.

Been here in the past, but last week was the absolute worse service I've ever had. I have worked service/restaraunt work and I try to be patient and positive as possible especially post-Covid era. I walked around the store twice, then stood for about 10 minutes before anyone ask if I needed help. As far as I could tell there were only 2 other customers. The person who helped me was the worse. I told her several times that post-Covid I wanted to wear my jewelry and that I wanted to repair some items.I brought the pieces with me and she offered no suggestions or help. I brought one of my old squash blossom earrings I inherited from my mom. I lost one of them, and just wanted to match it so I could wear a pair and she actually tried to dissuade me from buying one. I went through the website to familirize myself with what I wanted, I even drew a picture. Everything I said seemed to make her annoyed. She actually put my items in a box with my name to the cashier, and I wasn't even done!!!! If the goal of the store is to sell items to customers...that wasn't her goal. When I checked out, I set somethings aside. I plan to buy those at another store or website. Jeeeeez.

I am making our own jewelry for my shop and was so happy when I found Thunderbird! The ladies were super helpful and very sweet! Thank you so much !!!

30 years making and repairing jewelry, been using Tbird for all 30 years. Lived in TorC for five years,really enjoyed going to both stores when we where in town. Couldn't ask for a better bunch of people, very friendly and very helpfull.