Tonya's Touch Inc

Tonya is always very easy to work with and very responsive! The team did a great job on windows cleaning and full home cleanout as we prepped to sell! Very happy with the results.
5 7 years ago (06-02-2018)

Preface by stating I have a great deal of cleaning experience from yachts to clean rooms to the military. Professionals would have worn disposable shoe coverings to keep more dirt outside. Many trips to the truck brought more dirt into the house. When I came home, removing my shoes at the door, I felt dirt and a stone in the rugs and saw hair and debris on the floor. I dust mopped the floor and vacuumed the rugs again. Their vacuum was no doubt from a Cracker Jacks box. The men moved fast obviously concerned more with profit than proficiency. The window screens were poorly cleaned and in some case not re-installed properly. Suffice to say that had I not had Sciatica and a heart attack, I would have taught them how to clean. I taught sailing for a school out of Fort Lauderdale. I won the clean boat contest 13 weeks running. They got me on a technicality so someone else would win. I will find someone else when it is time to clean again. So should you.
2 8 years ago (19-10-2017)

Tonya's Touch did a spectacular job cleaning 4 building (inside and out!) for New Hope for Families just a few days ago. The owners readily grasped our mission to help families experiencing homelessness, and they quickly agreed to the job, sending in their cracker-jack team just a few days later. They went above and beyond what we asked. We couldn't have been more pleased with the outcome! Thank you Tonya's Touch!!
5 8 years ago (13-09-2017)

I called 30 minutes after my scheduled cleaning time. They had forgotten to put me on the calendar. They said they would still send someone out but that it would be an hour before they could come. It was 2.5 hours after my scheduled time when they showed up. I had to leave before they were finished and was quite disappointed when I got home. Of the windows that were cleaned they were cleaned well. The window above our kitchen sink was totally forgotten. I reminded them to clean the cabinets in the bathrooms twice and only one of the bathroom cabinets was cleaned. I also specifically asked for dusting, I told them that was my priority. The lady took a single duster through the whole house kicking up dust throughout, never using a drop of spray, never moving anything from the shelves. When I asked her about using spray her team leader said Tonya’s doesn’t use dusting spray. I asked them to use some of mine. They did but still missed several areas including the picture frames I specifically asked for. I get that they were in a hurry because they were late but I would have rather them not come at all.
1 7 years ago (16-03-2018)

On real short notice I asked Tonya if she might send one of her ace window washing crews to do my windows. They were there the next morning at 9am and when i got home at noon they were ALL done, inside and out. Not a streak, not a dirty corner, no winter crusties! They even went the extra mile by cleaning glass top tables on the porch. When the sunlight streams through clean windows it makes things better in the world. Thank you for such high level service.
5 8 years ago (13-04-2017)