Reviews
Dr. Adam Back and his P.A.are the two BEST Novant Healthcare providers I have ever seen within that healthcare system. They both were down-to-earth while remaining very professional. They both need recognition for being two true "assets" to that system. They both exceeded all my expectations, ever! I highly recommend them both to my family, friends and anyone who needs "neurosurgery care". Kudos to Dr. Adam Back, and his entire team. They are the absolute BEST!!!
A young lady named "Lovely" from the Huntersville, NC office called to schedule my appointment. Once I told her that me and my elderly neighbor get our appointments scheduled the same day 30 minutes apart from each other..Man did the kindness change..Then I called the Charlotte office, spoke to a Miss Sherry, same thing. Listen I worked for a Dr. For ten years and it is NOT THAT HARD. TO SCHEDULE 2 APPOINTMENTS FROM REFERRALS at same day, nearly the same time. Get it together staff. Just had to report this. Sincerely,Elizabeth Romagosa
Professional care and concern excellent as usual except still awaiting results in My Chart. I am confident that whenever I utilize Novant Health services, I will receive the best of care. Thank you.
Referred here from a hospital visit. First to Jason Stamper. Then to Mark Hartman and from him to John Berry Candellerio. This started the second week in July. Dr Candellerio was 45 minutes late to first appt. From MRI I was told I have cervical radiculopathy. He seemed very pleasant. Then it took a month to get PT and still no injection scheduled.My job asked for restrictions. PT says ask your provider. Provider say I have none. Reached out to primary and she was no help Leena Mitchell so I replaced her. I sent several messages, also to customer service. Finally spoke to supervisor and told he would only do restrictions after surgery. That's their goal. I wish I would. Novant does not care about people.
John Berry-Candelario is very professional, knowledgeable and thorough. He did a great job understanding all my issues/concerns then outlining the options.I feel very fortunate to have him as my Dr.
Love this practice. Dr. Back and his PA's are dedicated and make you feel very safe and comfortable. Hey, let's not forget the rest of the staff, Thier awesome!!
Staff and doctors were courteous and professional. They listened to my concerns and kept me informed.
Dr. Candelario removed a cyst from in my spine. I have had no issues since then. Then he did a dichotomy in my neck. Again his skill has solved the issues I was having. I can never express how grateful for his expertise. All the staff...All the staff are excellent, friendly and skilled at what they do.
I've found the most talented and caring doctors and PA here at Novant Spine Specialists that I've ever encountered. The last physician I had an appointment with here was Dr. John Berry-Candelario. He is outstanding and went above-and-beyond to help me. It's very obvious that he truly cares about his patients.
They took mris and found multiple things wrong with my back! So they suggested epidural steroid injections. I had one and it did not work at all. They said sometimes it takes several, which I totally understood. Dr. Berry told me to go back to my PCP and ask for a referral for a spine specialist and neurologist. Why would I want to be on pain medicine? I don’t! Literally worst experience ever from the moment I have been going to them! They are all over the place with what they tell you! You hear so many different things in that office. The guy that did my injection told me to follow up with Dr. Berry and Dr. Berry referred me back to my pcp. I’m literally in pain every single day and the mris proved I have slipped discs, scoliosis, etc So they are sending me back to my pcp who referred me to them in the first place! Do not waste your time with this office or anyone connected to it! They are a nightmare!