Travel Concepts Inc

EXCELLENT!!!! Denise and her team have been providing outstanding service for our travel needs for the past 5 years! We've had 3 major vacations, including our honeymoon and 5th wedding anniversary in the Riviera Maya, Mexico and a trip to Hawaii. Denise and the Travel Concepts Team make traveling stress free and I highly recommend them to all my family/friends! Denise is there to help even with any issues during or after your trip. On our honeymoon, we had an excursion on our last day that was cancelled. Yet we were never notified by the excursion company. When we returned from our trip and notified Denise of our frustrations with this, she immediately contacted the excursion company and rectified the issue with a complimentary excursion and transfer on our next trip. Fast forward 5 years and we were STILL able to use that complimentary service. While this was something outside of Denise's control, she worked diligently to ensure the issue was resolved and we had an excellent experience on our next visit. Denise's level of expertise, her professionalism, how she goes above and beyond plus her kindness are far superior to any other travel agency! We will continue to trust her for all our future travel needs! Thanks Denise and the Travel Concepts Team for such excellent customer service!
5 7 years ago (31-05-2018)

Denise and her team did an amazing job from start to finish. She listened to what we were needing and found us a 100% match for our family vacation. The process was seamless and every detail was taken care of ahead of time. I never worried for one second and knew we were in good hands. The team followed up throughout and made sure all of our questions were answered. They thought of everything and even gave us helpful reminders for our trip. I highly recommend them and will use them again every year!
5 8 years ago (15-12-2017)

What a great experience thanks to Denise and Ashley! They were responsive and patient with our numerous pre-vacation questions! Their vacation guide booklet was so helpful! Arriving at the airport and having transportation arranged was the perfect way to start our stress free vacation. The added catering by the driver with a glass of champagne, flower, gift bag, and cool towel was very appreciated! The resort was beautiful and accommodating! Our rooms were amazing! Highly recommend Travel Concepts Inc.
5 8 years ago (19-12-2017)

Travel Concepts helped us schedule a fantastic vacation for 4 to New Zealand and Australia. As someone who travels all over the world on a frequent basis I am used to the challenges of travel. I have to say this was the most flawless trip I have ever taken. My 3 travel companions and myself were thrilled at the sites we saw, quality of accommodations and worry free travel. The documentation was detailed and perfect. We even had concierge at one of the hotels comment on how professional the printed itinerary was. We enjoyed the south Island in New Zealand and then Sydney, Cairns (Great Barrier Reef) and Hamilton Island (Whitsunday Islands). All were fantastic with the scheduled tours, transfers, and hotel accommodations all exceeding expectations. If you want a worry free vacation I would definitely recommend Travel Concepts! They not only plan, but are quick to respond during travel for any needs while abroad! 5-Star rating for sure! Would give more if available :)
5 8 years ago (31-10-2017)

Travel Concepts has managed a number of overseas trips for me and my family. Thy are fantastic! We had to make travel changes mid trip while in Ireland, The team was incredibly responsive!!
5 7 years ago (08-03-2018)