Tuffy Tire & Auto Service Center

I gave two stars because my first experience was good, but my second experience was not. I have a 96 Jeep Grand Cherokee and he first time I took my car in was because the pipe that led to the muffler exhaust system fell off and was dangling. I’m not sure who helped me but the mechanic was really good at showing me what was wrong and what he was going to do. The total cost came under what he expected it to be, only costing about $100. The second time I went in was within a week for my brakes. I dealt with Randy this time. My hydraulic brakes went out because of a leak in the rear brake lines. I knew this and took it in. I got a call back the next day saying it was going to be close to $700! Luckily I know a thing or two about cars because of having to do constant repairs with the Jeep and looked into how much parts cost and called around to see if it is accurate, which it is not. Like not even a little close to how much it was. When I called back saying I was going to take it somewhere else and that I would be coming to pick it up today he said I don’t care. Also I just don’t like that he didn’t try and stop me from leaving since I only had front brakes and I feel that other places would have advised not to drive with only front brakes.
2 8 years ago (17-04-2018)

I called to try and get 2 tires replaced. They were dry rotted and i ran over a 1 inch curb. He tells me that he knows it will need way more then just tires, i told him i know about cars and its fine but he wouldn't hear it, he was rude and told me to call someone else, So i took it tirebarn and they were awesome i was back on the road in 30 mins. I told some friends about it and all of them had a bad story about this shop.
1 8 years ago (05-06-2018)

Randy Mahon has been our go to guy when it comes to cars for the last 25+ years. He has always performed quality work at fair prices and has kept our family's cars on the road. My last Yukon had 270,000 miles on it when I got rid of it. We never would have made it that far without regular maintenance and great service. I wouldn't let anyone else work on our cars!
5 9 years ago (28-01-2018)

I only take my truck to Tuffy. Randy is up front with you. They don't try to take your money, safety is first with these guys.I trust them holeheartly. The mechanics get the job fixed and are very hardworking. Take your vehicle to Tuffy because they are clearly the good guys to fix your vehicle. Randy Mahon and his mechanics will take care of you. Thank you again, Linda
5 9 years ago (05-02-2018)

Randy and his team have performed every vehicle service from oil changes to a transmission rebuild for us over the last 15 years. When dealing with Randy, you'll always receive an honest opinion. Honesty goes a long way in an industry full of scams.
5 9 years ago (24-02-2018)