U-Haul Moving & Storage of Riverdale

The girl was polite and easy to talk to. I gave my information and was taken care of fast. It was a great experience.
5 7 years ago (22-05-2018)

Great location for your all your moving needs. WE HAVE STORAGE
5 7 years ago (08-02-2018)

Recently I rented U haul 15' truck from U haul riverdale (address:230 W 230th St, Bronx, NY 10463) on 10/5/2017 3pm & return on U haul Mohegan lake on 10/5/2017 1pm (address:-3121 E Main St, Mohegan Lake, NY 10547) I inspected the vehicle, when I return which is there is no damage & hand over key at desk person. One day after (10/6/17 @11am) I received call from this guy says, there is bend on driver side roof. I don't know why?? I drove this truck to my home & for my knowledge there is no hit involved. First I receive e receipt says there is no pending charge. Few hours later I receive another one says $505.91, & u haul charge on my card. Still I confused. I took safemove insurance too. I returned the vehicle on 10/5 not 10/6. Why he give the inspection report one day later?? Is it happen after I park there? ??????? Take time & check your vehicle at riverdale location. Especially roof.😡
1 8 years ago (02-11-2017)

I found U-Haul Riverdale to have exceptional customer service. The representatives on duty were professional, courteous, helpful and attentive. In particular, I would like to commend Harjit Perez on his excellent customer service. He was extremely knowledgeable about U-Haul's services and what I would need concerning them. I had a fire in home and most of my belongings, including most of my furniture, were unscathed by fire and smoke. Upon listening to my situation, Mr. Perez informed me that I would probably need a large storage space and a smaller one to fit my needs. He was absolutely right!!! Mr. Perez conducted himself in a professional, helpful and courteous manner throughout my business dealings with U-Haul and I am very glad that he was the U-Haul representative that handled my reservation and storage needs.
5 8 years ago (19-03-2017)

Staff was not able to honor and provide the moving equipment that was reserved online a week in advance. I was informed on the day of move that hand trucks and dollies are provided on a first-come, first-served basis. It was not helpful to learn of this policy on the day of the move. De-icing and snow removal on the truck was very poorly done with lots of ice and snow left on the windshield and on top of the truck. Large chunks of ice went flying off the top of the truck on the highway endangering other motorists.
1 8 years ago (11-03-2017)