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Reviews, get directions and contact details for U-Haul Neighborhood Dealer

U-Haul Neighborhood Dealer

Story

U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.



"U-Haul provides truck rentals, trailers, cargo van and pick-up truck rentals for local or one way moves. Other available moving day tools include shipping boxes and moving supplies, and U-Box containers via online reservation."
Address: 9833 Newell Hickory Grove Rd , Charlotte 28213, NC, US
Phone: (704) 599-9694
State: NC
City: Charlotte
Zip Code: 28213


opening hours

Monday: 10:00-17:00
Tuesday: 10:00-17:00
Wednesday: 10:00-17:00
Thursday: 10:00-17:00
Friday: 10:00-17:00
Saturday: 10:00-17:00


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Reviews
The lady there was super friendly and helpful. I had some issues with uploading my driver's license and she was patient and made sure everything went smoothly. I would definitely rent another U-Haul from this location.
Good Sunday morning, today is Sunday, January 9th, I rented a U-Haul truck from this location on yesterday January 8th. My experience began by telephone all went well. I went in on Saturday to pick up my truck, had a great in person experience there also. Alisha was kind, efficient having several people in office and she always addressed each customer as they come in also while they waited to be served, the wait time was not long, you must keep in mind things may happen causing the wait time to very but you come to rent a truck and we all have to do our part to get in, in a timely manner if we can and be patient. Alisha knew the business, she is definitely a manager, a trainer, she has obviously been at this quite some time, if she hasn’t been at it, at a long time she learned very quickly and retained what she learned that it would provide what she and the customer and business needed to move the process along. There are many people who have done a certain job for a long or short time, they still don’t get it. It takes a special person to deal with people when it comes to Customer Service because you have different attitudes to encounter. I want to thank you Alisha for all that you did for me and the services that you provided, much has changed since the last time I rented a U-Haul which has been more than 15 years ago and also since COVID-19, thank you for your knowledge, thank you for your patience and kindness, happy new year and much success to yourself and U-Haul .
Great experience as always with UHaul highly recommend
I called to see what the next time slot was due to a moving service that cancelled on me. I was then told that I had 30min to return the vehicle or that it was going to be reported stolen. No extra charge, no extended time just the police called on me for a circumstance that was outside of my control. Very nasty male and female workers inside. Look elsewhere, please.
The lady here was super helpful!! This is the third uhaul I've rented in the past few months and THIS was definitely the easiest smoothest set up and return I've had. Great customer service!
Great staff, but I was charged extra 60$ for not filling up the truck as received when I actually did.
Rented a hand truck and returned it the next day. Great serve and very nice lady that helped me.
Staff is great so friendly and helpful. If you rent a storage unit they don't have an on-site dumpster you can use so you have to haul your trash elsewhere.
They are very nice staff is easy to deal with, and extremely helpful
I Like u haul it is a fantastic Place Their prices are very reasonable to rent a truck there
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