Reviews
I love shopping at this location. The employees are SO helpful, knowledgeable, and kind!!!!!! Especially, Rocky!!!!! She really goes above and beyond!!!! She helped me with some cosmetics for my daughter today! Thank you Rocky!!!!!
Not been to this store in a while very clean. Was there for 20 minutes only one person asked if we needed help. I was able to find what I needed and feel like this store is very well stocked.
The perfect makeup store where you can find anything you want from skin care, hair care, make up and more.
Completely disappointed with ultra.com I made a purchase to pick up at the store, when I got there my order was CANCELLED. Seriously? I was not informed that after a PAID order we have only 5 days to pick up the merchandise. Ulta your responsibility should be warning your customers about this ridiculous and awful policy before we decide to click the purchase button. At least you should send us a reminder text, email us the due date or something. I called customer service and they did not take responsibility, I only received a useless apology. I was expecting more of you Ulta! something like "no worries I will restore the order for you to pick it up or send it to you" kind of thing, something to show a minimum care about customers. Conclusion, money out of the bank for 10 days, gas spent to get to the store and a total disappointment with cero products in my hands. Well done Who cares but there's one less person doing business with you.
Since the restrictions are starting to lift, I decided that I needed to do SOMETHING to my poor feet, toenails and fingernails! My feet were so rough they reminded me of sandpaper and the nails were in need of a vet or blacksmith! I wanted to get "Baby Foot" to get my feet ready for the summer. Of course, I wasn't the only person with that thought. They were out of stock. But, fortunately there was another brand that was rated well, so I got that one. I also got some very pretty nail polish buy one get one 50% off I was an extremely happy camper! The lady that helped me was EXCELLENT. She helped me and took me to everything that I needed. She was kind and very, very patient with me. I really appreciated her assistance.
Cancels orders that you use 20% off online for in order to make you pay full price in store. This happens often and they don’t even try to fix the issue. They hardly work at this store. They used to work hard now just terrible service. I’d like to edit my review further since their comment below places blame elsewhere. The store cancels orders that use a 20% discount though they have the items available. This is an obvious attempt to make you pay the higher price as they don’t honor the 20% off in the store. Therefore, the reply from ulta below is irrelevant as it’s not because of a “computer error” but an error in the way they train their employees
Hair service getting expensive day by day but service is getting low standard....
My 1st visit. Staff was helpful. This location was very organized and clean
Good selection of fragrances for men and women. Competitive prices comparable with other brick and mortar stores that carry the same brands. Buying here saves you from the risk of buying knockoffs online.
First of all I would like to give 0 star they don’t even deserve 1 star so Last week I went to this location for my hair color and hair cut. And it was one of the worst worst experience of my life. The girl name Sara was helping me out and one of the useless unprofessional person. She burn my scalp she ruined my hair color my haircut and ruined my clothes too. Honestly she don’t know anything not even to blow dry so before going there think 1000 times and if you wanna go there be prepared to ruin your hair totally. That’s what happened with me and even after all this damage no apology from that unprofessional girl Sara. I don’t know which school she have been too and who gave her the degree she is just very unprofessional and don’t know anything. I don’t know how ulta beauty can hire such an unprofessional people so disappointed.