Umos

UMOS is such great place. They can be helpful in a number of different ways, for those who are not afraid to ask for, or accept a helping hand.

Long lines, it's ok but the worker are fast. Getting in the place is a little hectic. Coming in the place you have to check in, just don't wear or bring metal on your person. Great place, It will take care of your needs

our application got denied because we “failed to meet the deadline” however we reached out many times via phone AND email and got no response on either one…

FOOD PANTRY HORRIBLE.Supervisor and some staff take the better food and essential product to them.Even Supervisor take their own family member to take whatever they want.Alot of big packages of food hidden there, if people ask for something they need they won't receive it just because they receive some amount of FS.but instead people working there take the donations.

A lot quicker then it's ever been

Every single time I go there they ask for additional documentation that they could have already told me to provide the previous time. Not only that, but so many of the employees are rude to a lot of people. There was a lady who was unwilling to help and when we asked questions, just looked at us as if we were stupid, and seemingly got angry. I work in retail and with customers, and I understand rude customers, but not rude employees. It was like they actually did not want to help us or anyone at all.

Lovely people I've encountered working at UMOS. Great services all around.

I ask the lady where you drop documents at, “If these are the right paper to renew my insurance” she look at me and said “renew, what do you mean” than says “Ouh no you have to move over to the other spot” . These aren’t the papers.. her face and tone was rude . I even said “Goodmorning” and she continued to talk to one of the other workers .. like girl it’s early and Friday shouldn’t have a stick up your a** already.

The staff that help with people who need assistance is like night and day. They are either extremely friendly and helpful or extremely mean and disrespectful. This facility however does do a great job with community events and contributing to the community. If you speak perfect English and are an American citizen assistance services staph treatment to you will be hit-and-miss

Was there earlier today around 1:00 pm to see after a month of waiting if my insurance was approved. The woman looked up my name and said “oh yeah no one processed it. Call this number” that was it. I went home and called. Mind you there was basically no one there in the building. I call the number when I get home and the nice woman asked where I went and I told her. She said they could have helped me there and got it taken care of. I’m appalled at the laziness and back and forth of this place. Woman there was rude and not helpful at all!! I’d go to a different location if I were you.