United Consumer Finance Inc.

I really didn't have too much of a problem with then before today. I've had a car loan and this is the second time that a representative has gotten a little out of hand as far as their attitude. I bank locally and tried to make a payment but they don't take discover cards which is linked to my checking account. I said I would make a payment in two days when I was back in town and that I understand since I had changed banks and they couldn't take the card, it would accrue interest and a late fee. I was fine with that since I had just switched banks and it was my fault for not setting up automatic payments. The representative said with an attitude and very rudely, "If you have the money, why don't you just make the payment today" I have worked in the service industry before as well and didn't really appreciate how rude she was. Now that ice completely transitioned banks, I will just set up the automatic payments because I don't care much to be on the phone with poorly trained representatives
1 8 years ago (01-05-2018)

The worst finance company EVER!!! They called my job to to comferm employment and just because the person whom handles that matter didnt answer the phone to there liking they hung up on them. From my understanding it was a supervisor to. Total joke you would be better off borrowing money from the crack dealer on side on the road then going with these people!!! And all said and done I was approved right after that with another bank no with no problems I guess ratings dont lie hmmm!!!! #worstcompanyevertodealwith
1 8 years ago (08-03-2018)

They listen to my situation and they are really there to help. Don't be afraid to explain your situation to them before it's too late. Very reasonable people to deal with. If I should ever need a loan again, I would be happy if they are the one.
5 9 years ago (16-11-2017)

I’ve had a loan through this company for the past 3+ Years. I recently hit some hardships and they have been really pushy about the payment. I explained my situation but still they haven’t given me a solution that helps me. Otherwise from that I haven’t had any problems with this company
4 9 years ago (01-02-2018)

This is the worst company to deal with !! They dont take debit cards . To make payments . The system says its not a valid card . How can all our cards be bad . These people are so bad its not even funny , their customer service is very poor .
1 8 years ago (28-03-2018)