United States Postal Service

A common trend at this location would be non delivery of important documents. We have informed delivery. The piece of mail from Social Security with extremely sensitive and important information was scanned and set to be delivered on a Friday. Not only was it not delivered but the envelope was clearly opened in the pic. Still no delivery by the following Wednesday but another picture was sent to us after filing a complaint online. That was two weeks ago and we have yet to receive this envelope. I filed another complaint a few days ago and received a call from a gentleman today. He started by saying that people are stealing mail out of mailboxes and it’s common during the holidays. I said that’s impossible because it was never delivered. He then said they actually never had possession of it and the pictures came from downtown. Very interesting that this is a common theme at this location

Most of the time I don’t have issues. Today the mail person walked around my house, ASSUMED no one was home. Didn’t knock. My oldest was home. Then this person sees me behind his truck, with my turn signal on because the truck was blocking my driveway. Doesn’t deliver my package, instead leaves the “Package Undeliverable” sticker on my mail.

It was Saturday morning around 11am. I had the pleasure of being serviced by Jayla. I am a traveling nurse, not so familiar with the area. Jayla was very pleasurable and knowledgeable about what items I needed for mailing and gave great suggestions! There were 3 people in front of me and it took me less than 15mins to reach the service counter. The process was easy, in and out. Thank you so much Jayla!

why is it that this place cannot seem to deliver a single package without having problems? I have been waiting on a package for an entire month to be delivered, just sitting at this facility. Another package today says it was delivered but found no where. A perishable package that was supposed to be delivered yesterday was not even attempted and they simply left their notice that I could pick it up, it’s supposed to be redelivered today but no updates and no information. customer service is a joke if you can even an agent on the phone. how is this place even still up and running the way it is???

These workers have poor and complete control of this business. Is there a manager or if there is, does corporate know how terrible this location is?!? Two people working to get the line moving and two at front laughing and carrying on. If you aren’t on the clock, cool, but don’t hang out by the front lobby where paying customers can see and hear you ignore us. Connie who works here could care less if you are taken care of or not. She was rude, doubtfully trained, and had zero urgency, although the line behind me grew and grew. I was NOT shocked to see such poor reviews. This is our postal service and the only thing they seem to care about servicing is their time-clock by being clocked in.

Likely the worst attitudes I’ve ever witnessed at a post office in my 50 years. What I thought would’ve been something so simple turned out to be so complicated for these individuals. Also, very easy to recognize racial favoritism at this location.

I went inside this evening 9/07/22 at 5:30. It appeared to be closed. The inside was dark, no lights on. I knew the post office was supposed to still be open, so I tried the door. It was unlocked & a lady was talking loudly in the back. Then an employee came to the counter & worked in the dark. STRANGE

I mailed over $600 in Menards rebates and they”lost” it!!!!!!! Don’t mail anything without a tracking number… someone got to send in my rebates but it was me!!!!

They don’t print labels for some reason. You’re oils think they’d have a machine where u can pay to print them.

They have lost the the shipping container for my entire town for Jan 21, 2023. How do you lost an entire town’s packages?????