United States Postal Service

A very small effort to locate not well marked. I'm from Western Colorado & I was pleasantly surprised due to the negative reviews. Friendly Postal worker @ the window! They had the supplies we needed to ship items from conference. I had a very good experience there & thank you. Much more friendly than many other USPS places I've to.

In August, 2022, I APPLIED & became employed for a short time by the US Postal Service in the Northeast, USA. I was very happy to become an "ARC" Assistant Rural Carrier. Unbeknownst to me @ the time, I was also quite ill. One week after I was told that I failed the Driver's Test, I ended up in the local Emergency Room twice! not due to anything the US Postal Service inflicted upon me. I was very sad to have not passed the driving test, because I was looking forward to the position. However, all in all, my driving/mirror/cone failures were the best thing for both myself & the local Post Offices! As I am just now, recuperating from a terrible tick illness. I cannot say that my training time for the US Postal Service was useless. I learned a lot about US mail, how the Postal Service works & carries out its incredible job! People complain readily about the price of stamps, the lateness of the mail & more. But, the US Postal workers that I met in the Training Courses were loyal, diligent, honest, caring & often kind. Many US Postal workers from several local areas helped me out enormously during my Training Courses. Every Postal worker I encountered during the Training Sessions were also very encouraging & helpful! US Post Office Training Centers, where I visited were exacting & somewhat like the US Military. Precise, timely & astute. They have to be! The offices where I was deeply involved & helped me throughout my Training were: Manchester, Farmington, Portsmouth, Dover, Rochester & Somersworth, New Hampshire. Instruction manuals were readily provided, guidebooks & directions. However this is not a job for the weak or faint of heart. The work is taxing, the hours are long & mail is SUPER DIRTY & VERY HEAVY! Having a sturdy pair of strong, supportive shoes is an absolute MUST! The only things that disappointed me & could use improvement upon is the amount of an new employee's personal funds required UP FRONT to accept ALL US POSTAL positions. New shoes, an upgrade in personal Auto Insurance for an ARC, due to ALL of THE LIABILITIES! while delivering US Mail, in one's own car! The cost of US POSTAL Permanent Employees only UNIFORMS & gasoline usage are reimbursed @ such a low rate, it's nearly ridiculous. I think gasoline rate per mile /reimbursement is SIXTY CENTS PER MILE? I mean gasoline where I reside is still over $5.00 gallon so keep the stupid .60 cents/ mile reimbursement. Send it to Ukrania if you must! for their tanks or something? Other than that the time I spent working with US Postal workers was amazing & thought provoking! Hard working, decent people trying to do a really good job, while shovelling/ delivering letters & an ENORMOUS amount of packages, against the tide. If the global corporation which ships most of those packages out, from an Oregon based corporation employed a CEO interested in the takeover of US Postal Services, they might just shake in their shoes. I think things might be coming to such an event?From what I saw, the overwhelming amount of mail in one day, was in fact...OVERWHELMING!! I am glad that I attempted to take on the ARC role & a bit sad that I was unable to do so. But, the work experience, overall was a good one!

The man in the counter refused to attended me after I couldn’t understand what he was saying through the glass. Then he asked to another employee to answer my questions and as a result my package which supposed to go to California was delivered back to my house in DC.

The older African American male clerk with short graying hair is extremely condescending and unprofessional towards young women. After waiting in line for counter service, he told me I had to use the self-service machine to drop off a package I told him I needed a receipt, and he told me the self-service machine could do that. I used the self service machine. After answering the hazardous materials question and scanning the bar code on my package, the self-service machine told me it could not accept my package for self-service and it had to be brought to the counter to be accepted during business hours. I waited back in line to drop it off at the counter. I over heard the clerk tell another clerk that I refused to use the self-service machine, which was not true. The clerk again told me I had to use the self-service. I told him I did but it said it could not accept my package. The clerk told me that was not true and that I either made it up not to use the machine or did it incorrectly. Instead of taking my package, the clerk walked me back to the self-service machine where I did the exact same thing as before, and it did not display the error message. The clerk was extremely condescending and unprofessional repeatedly stating falsely that I made up the error message, it's never told anyone it cannot accept a package before, that I just did not want to use the self-service machine, and that I used the machine incorrectly when I did the same exact thing again. I am extremely tech savvy and have no issues using self-service machines. The level of unprofessionalism I experienced is absolutely unacceptable.

Poor service, slow, disrespectful, makes every transaction more difficult here. As others mentioned the older African American clerk that is always here simply treats everyone not just women condescendingly and refuses to do his work, I have had issues in the past and today was no exception, the mailbox was full and he wouldn't simply accept the package at the counter and provide me a receipt after I was in line for 15 minutes, he preferred to try to come "to show me how to scan it" despite having a line of people behind me, such a mind blowing ridiculous situation that explains why everything is always so slow here. If he just doesn't want to work there anymore he should just quit... I simply recommend to avoid this place.

Avoid if you can. Walked in with a package prepaid for shipment from a different location. Wanted to make sure it didn't require additional postage being sent from DC instead. Man behind counter refused to acknowledge my question, continuing to insist it was prepaid and for me to leave it there. When I asked for clarification he took it personally and began talking loudly to no one in particular about how I didn't believe him. His colleague just told me it was "fine" so I left the package. Walking away now, freaked out by the aggression and still unsure whether or not it will be sent.

Staff was curt, boarding on rude. Forced me to buy a roll of tape to tape my package. Nothing was accessible if you use a wheelchair. I told them I couldn't reach the tape and they just stared at me. Another customer helped me get the tape. None of the counters are low enough so I sat there struggling to tape it closed. They told me to move away from the counter so they could help another customer rather than offer to help. It was infuriating.

Service with an Attitude from older male employee. Not helpful at all and is confused.

Courteous efficient generous and helpful staff. Clearly trying hard, either because or in spite of negative reviews. I was nervous about the experience because of the rating beforehand. Was better than most post office experiences even tbh

USPS will not honor Priority Mail Package insurance. Ever since COVID hit, USPS has been overwhelmed and making it twice as hard to get your money back for damaged packages. Now - when filing a claim, it is not enough to fill out the online form and send in photos. Instead, USPS wants to see the broken item in person... And, even if you do take the broken item to the post office, as opposed to photos via online-claim form, under the USPS Priority Mail insurance agreement - they will still deny your claim. It is a racket.