Reviews
The best customer service in town! I was looking for a ketchup and mustard bottles set. They didn’t have the particular set I was looking for, so they call the other store to get them to find the item and hold it for me at the register. Highly recommend this location!
Not a single acknowledgement from walking in the door to the register. Spent 5 minutes looking down 3 different isles, Can't find staff except 1 or 2 people at register, Bad attitudes at that. ABSOLUTELY NOT THE HELPFUL HARDWARE FOLKERS!!!! 2nd to worst ace I've ever visited as far as staff. An ace is ace and carries overpriced convenience like any other ace, not recommended if you have another choice nearby
This place is the best! The staff who work here, especially Ray, are so kind and helpful, and always have a solution or recommendation if they don’t have the tool you need which is rare.
I love coming to this store, they always have such great people in who are nice and understanding and very helpful. But I just had a bad experience with one of your workers today just a few moments ago. I asked her about the price difference cause I wanted to purchase somthing cheap since I'm broke right now. But when I asked about it she just told well that's what the price is. I was taken about how rude she was I was just trying to understand. And she then retracted by saying oh it must be misplaced and so I said we'll there's a whole row of them there and she dinit say another word to me and was just rude. I don't care about the price or the product but be kind your not at home talking to your cousin your talking to a customer it's called customer service if you don't like being nice to people find a different job. But I thought I should atleast let your company know about your attitude twords customers so they can hopefully do somthing about it cause I come here all the time and have really good conversations with all the other workers here there great people just not you.
I have been an Ace customer for many years. They have a very knowledgeable and very friendly and helpful staff. I needed a lock for a desk, and the staff went above and beyond to help me get what I needed. I love Ace!
Ray is the MAN. Walked into Ace and was directed to Ray to help me with a big project that required a ton of intricate hardware. He was so knowledgeable and patient, genuinely loves what he does and it shows in his commitment to helping you achieve your project and get the correct products. Now I know who to ask for, never going to Home Depot again! This man needs a raise or promotion.
Ace Hardware South Colorado Blvd. Denver Colorado. Excellent store and service, staff was amazing excellent customer service highly recommended if needing anything from garden to bbq grills to paint for the porch and wood sealer on the deck . Family owned. Great scenery. Reasonable traffic for Friday
Friendly helpful staff. Not a big selection for plumbing supplies but also a relatively small store so understandable.
This Ace Hardware location is the larger of two in the area. Employees have been great when I lived in Denver, CO. until 2019 when I moved to Minnesota. The store itself is older, but has some historical charm to it and unless you're in your 60s would understand what I mean.
Staff is knowledgeable, helpful, and friendly. I thought I was going to have to replace a mortise lock a very expensive proposition, but I brought in all the components and confirmed it was still functional and in need of threadlock to keep the set screw from turning. A pleasant 30 minutes of trouble shooting saved upwards of $400. I keep coming back because of this kind of service.