University of Iowa Community Credit Union (UICCU)

I bank with Navy Federal. I figured I would give them a try as I got a new car. Hands down the worst service and they take no pride in serving their customers.
1 7 years ago (03-05-2018)

There is not enough characters available to share my experience with this bank. Will most likely transfer business to my regular bank. Customer Beware! Update: Been on hold combined with 10 minutes of actual conversation for 48 minutes now. Update: I Refused call back service from a manager and am currently on hold to speak to a manager. 1:02:53 Update: Manager's not available, guess I will go stop in.
1 7 years ago (06-04-2018)

This place is a joke. They froze my account for no apparent reason, then when it was unfroze a week later, I had to pay for charges because my money sharing app tried to pull while it was frozen. They wouldn't give me a refund. About to change my bank tomorrow.
1 7 years ago (10-04-2018)

Still can't pay truck payment online after 2 months of trying to set up account. Have to call AND pay fee EVERY time because I can't set up an external account. These guys will rip you off
1 7 years ago (23-02-2018)

No one answers the phone when you're on hold. No one calls back when you leave a message after being on hold. Did not send at all or didn't send a new card when they said they sent a new card. Stuck without access to any of my funds due to hacking whilst waiting on a card to arrive that has now taken 5 days without making it 3hrs down the interstate.
1 8 years ago (12-01-2018)