University Shell Service

If you want to interact with one of the rudest people in the world, head to this Shell service station and ask for Dwight. Whatever's going wrong in his life, he'll be sure to take it out on you during the 15 minutes it takes to get your brake tag. If you've been missing someone yelling at you for no reason, not speaking clearly, and acting as if they're trying to find a reason not to give you your brake tag, this is the place. If you're tired of too many people smiling at you, saying "good morning" and "please" and "thank you," don't worry. Dwight is apparently incapable of speaking those words or behaving like a human being that earns his living working at this joint. He's grumpy, and somehow it's all your fault.This one star rating is well-earned.

Went in today to get a brake tag. Unfortunately Dwight was not able to issue it, but he fully explained the issue and gave me a recommendation of where to get it fixed. He was nice and extremely helpful, so I will definitely be back.

I came here for a car wash and it was a mistake! The credit card machine doesn’t work, so I used cash, and it gave me back the incorrect amount of change IN QUARTERS. Got fleeced $1.50 and didn’t even get a platinum car wash to show for it.

It is a gas station!! Pretty typical, it is also a small convenience store and car wash. They have a small service station, oil changes and that sort of thing, but no lottery!!

I waited 10 minutes for my inspection at 10 am on a Monday. Easiest inspection I've ever done and the lady was super nice and friendly.

Upon arriving the staff was extremely rude and standoffish. When asked how much a routine oil change on an SUV where I had brought in the filter, the mechanic said upwards of $170.00. I have had the oil changed many times before and it has never costed that much. I politely declined, but buyers beware. This neighborhood service station is deceptive and poorly mangaged. While I have no way of knowing if there gas is any good, I would be weary as their business practices in the service realm would indicate they may engage in other acts to defraud their customer. I will no longer even buy a coke there.

EXCELLENT MECHANIC! Doug, the chief mechanic, does great work. It really impresses me that he ALWAYS checks 2-3 aftermarket sources for parts prices and gives me the GM part price and another option. I know a little about vehicle maintenance and I am always satisfied that I'm getting a good, fair price. He also is honest about what needs to be done and what can be deferred. It's hard to find a talented, trustworthy mechanic, and that's what Doug is, to be sure!

I've been twice. The first time they let my damaged but still functional! turn signal slide, but not the second time. They are just fine if a little slow. Don't wait till the end of the month if you want to avoid the lines

Came here for break tag, was barely sprinkling but lady said no break tags in the rain. Came back a second time at 12:54 the lady enthusiastically started showing me with her hands that she is going on lunch break and won’t do any more inspections. Came back at 1 pm website says lunch break is 12:00-12:30 and hand written sign says be back from lunch at 1:15. How hard is it to get a break tag in this city? Also they don’t even offer 2 year break tags. Been there 3 times now no break tag yet. Hopefully fourth time works

So this is my story, I came to the gas station Today at about 12:00 noon July 8 and I purchased a 2 pack of cigars for $1.00 Mango Flavor. Anyways later on at about 5:00pm I noticed the cigars felt broken inside the wrapper, so I decided to bring them back to Shell to exchanged for another one. Well I told my story to the guy at the registar, how I purchased these earlier and that they felt broken. I asked can I get a new one and he gave me the most nastiest look and told me No. After going back and forth with him I asked can I speak to the Manger or the Owner...at first he said no the manager is not here. Get out. I told him I wasnt leaving and that I wanted to speak to someone higher than him. He finally told me where to go to talk to the manager. When I approached the Manager She automatically looked at me and shook her head No. She told me her story about the cigar, how I broke it and its been 5 hours later...no...no... Okay peole look, My point is.... That was okay, hey...your right its been 5 hours. How do you know if I didn't brake it. She's right. But honestly I didn't. I REALLY DIDN'T. I mean the cigars were only $1.00. The problem was...Both of those worker were Rude. Rude. IT WASN'T appropriate OR RIGHT and It left me with a sour taste in my mouth about stopping there ever again. I don't know if they were both having a bad day? Or what? The guy at the Registar should have politley said, look sorry we can't give you an exchage because the sale was 5 hours ago, if was as soon as you purchased it when you noticed it felt broken, we would have replaced it with a new one. Sorry have a good Day. Instead he gave me this look, and then started yelling at me, saying No, Get Out, No manager etc. Get this Bad Review...Na