Urban Outfitters

Got cute acrylic beanies in several seasonal colors and gum. Nice friendly folks at the checkout.

A bit funky and pricey. Men's styles were confusing. Customer service was excellent though.

The regular-priced items are always a bit overpriced, as Urban Outfitters typically is - a vintage-style, distressed T-shirt cost $25-30, when it should really be about $15-20 max. And pants were a bit ridiculous at $80 a pop for cords! But the sale prices were great, the styles are reliably solid with a few fresh choices, and at 40% off, it's surprising how much variety there was to choose from. Nice quirky home goods selection at this location also, appealing to mostly teens and college students, fun to shop and reminisce. The layout is a bit confusing, what with clothing both upstairs and down and I wasn't sure what the differentiation was. But as I'm not the target demographic anymore, I can't say if that makes sense or not.

This urban had several moldy drinks that were left by shoppers. The upkeep of the store was lacking in several areas and when I notified management the response was lackluster. Who wants to buy items by moldy milk drinks?

They usually have what I need. However, some of there products are overpriced in my opinion.

This urban outfitter was very horrible!!!!! They accused of the customers as thieves!!!!! we went into the fitting room that did not have the close sign out. And after me and my friends go out, the shop assistant came and asked us to leave in a very rude way. We did not know that the fitting room was closed at all and the assistant claimed that they put the sign all day. And the assistant asked us to either check out the clothes or give them to her and asked us to leave right away. And the shop assistant claimed that “you guys look like thieves” and she was racial discriminating us simply because we are Asian. The shop assistant kept asking us to go out and the manager came in after 5 min and said that the assistant will not apologize to us and there is no solution to this unfair situation to us. This place was just so disorganized and dirty and drinks left by other people are everywhere on the shelves. DONT GO THERE!!!!!!!!

My friends had an extremely unpleasant experience at this UO store caused by a very rude, unfriendly and unprofessional staff. There were no indication that the fitting room was closed so they went in to try on clothes. This staff later came and told them to leave coz the fitting room was closed, which is fine but how would customers know this if no staff was at the fitting room?? And then she said my friends “looked like thieves”? This kind of accusation is completely uncalled for and made my friends think it was targeted because they’re Asian which is funny considering the staff herself was a POC Customers came in to the store to SHOP not to get berated and humiliated. They left the store with no apology from the staff herself. I do not recommend fellow Asians to visit this store because you might be accused of stealing and harassed for no reason. Not to mention the extremely messy and dirty environment with trash laying around.

To the girl who helped me into a fitting room and was wearing platform Dr Martens sandals: You are a god and I love you so much. Thank you for complimenting my laces. As Urbans go, this one is pretty mediocre. Regular clothes, some stuff you wouldn't see on the website/app. My only complaint is the sizing of UO again, god, because a small and medium skirt on me fit the same and the jeans aren't consistent. There's always a gap on the waist and the thigh area feels to constricted. Some employees felt cold, though. Like they were judging us from afar. But if you ignore that, it's a pretty good store. Solid sale section.

Worst Urban I've ever been in! Not only are employees either clueless about their own products/inventory but they also don't communicate properly with each other. Had a question about potentially ordering some shoes to the store for pickup a feature on their website btw and not only did they say they can't do it after 2 other employees told me they could but then flat out said it could never happen anyways, and that theyd only ship to my home! idk if the employees just aren't trained properly or whatever, but the quality of this particular Urban has dropped considerably over the years. Never going to shop at this location again

Products wrongly offered in discount. Wanted to buy a shirt that was marked down in price and when I arrived at the register twice I didn’t get the discount.