Reviews
Easiest loan experience! Utah First Credit Union was easy to work with, quick, and made the whole experience great. We worked with Sarah Overton. She was helpful, knowledgeable, available, and gave us all the info up front so there were no surprises. I can’t say enough good things about her or Utah First. Great car buying experience!
Love this credit union. I have worked for America first, mountain America, and no Ufirst while they all have their perks I have loved my experience getting an auto loan with them and working with Sarah Overton. She made it super easy and I probably exhausted her but she took such good care of me regardless of my extended requests. I sent her more vehicles than I have fingers and she was so quick to get me all the values and estimated approvals on each in record time!!. The process was so quick it was unreal and she answered all my questions so promptly! I will likely continue to finance future vehicles here as my experience was top tier!!
I’m new to Utah and wanted a loan from a credit union. I pick Utah First and grateful that I did. Sarah and Christine are amazing to work with. They kept me on track and explained everything. It was super easy and quick too. I would recommend them to anyone needing a loan
I recently had the pleasure to have Adriana help me through the process of completing my loan application for a new vehicle, my experience was great, Adriana did a great job of relaying everything she needed from me for us to move forward. She was also patient and respectful of my schedule, superb service overall.
I’m extremely grateful to be doing business with Utah First CU. I worked with Adrianna in getting into a new car loan. After having a few disappointing conversations with other banks and lenders, I was feeling hopeless. Adrianna took the time to listen to my story & not just look at my past financial hardships and call it a day. I feel like she fought for me and went above and beyond to help me & make sure I was well informed. Today I’ll be driving home in my new car & feeling relieved that Utah first took a chance on me & helped set me up for a better financial future. Thank you!!
I refinance my car in UFCU, Sarah is very kind and accommodating. She help me through out the process. She is very good in explaining everything that I asked and updating me what documents I need. I wish all of the financial banker is like her. She is very good on what she’s doing. 10/10 in customer service!
Adriana @ Utah First was absolutely wonderful to work with. Couldn’t have been a smoother and easier process to take care of setting up a HELOC for me, she made the process very easy and was very informative. Glad I got the opportunity to work with her! Also, doesn’t hurt that Utah First had the best rates around as well. Thank you!
I had an excellent experience with UFCU in joining and opening my account and was particularly impressed with the quality of service I experienced working with Stephen, Branch Manager of the South Jordan Branch. He was professional, very knowledgeable, pleasant to work with and went out of his way to be helpful in opening my account remotely a process which can sometimes be daunting. He made it simple and efficient and left me with a feeling of confidence each step of the way. Outstanding service! I am thankful that he was available to assist me and to have him as a contact at UFCU.
I got a vehicle loan and opened two accounts with Sarah and the process was smooth and as painless as it can be. So far UFCU has been great to work with and I look forward to being with them for a long time!
It's been a long time that I've had customer service like I did with Utah First. While getting a HELOC, we worked with Adriana Mendez, who was so knowledgeable, kind, precise and fast. When we were finished, I told her she should be paid double what she is and that is no exaggeration. In addition, we were quoted 6-8 weeks for a HELOC at MACU, with a turnaround time on communication of 10 days which was noted on their auto email replies. We were funded with Utah First around day 10. We've already shared Adriana's contact information with a friend and will continue to do so! Thanks so much!