Valerie Gonzalez, Keller Williams Realty

I worked with Adam Berlanga of Keller Williams to sell our condo in Midtown! Adam was efficient, supportive and capable and best of all, he has a sense of humor! He priced the condo accurately and it was sold for the asking price. He answered all my questions and offered good advice throughout. He explained all the forms you have to fill out and the purpose of each one. He gave good advice on how to stage the condo for buyers it looked great! and what to do when I suddenly discovered a problem with the dishwasher right before showing !!. He actually did the video walk-through for my movers because I was out of town. He was willing to do whatever was needed to move the property. It was a real pleasure to work with him!

Worked with Elizabeth Avello at this agency and have had nothing but trouble with her client. I’ve had to deal with multiple months of unpaid rent and complete lack of communication. Currently we’re in the process of evicting Elizabeth’s client, which is a huge hassle. Elizabeth promises to contact the client but her efforts go nowhere. I would strongly recommend against working with her and this agency if you don’t want to deal with thousands of dollars in losses as homeowners. May update this review if the situation changes, but right now it’s a total nightmare.

I had a great selling experience with my agent Adam Berlanga. He got me more money on the sale of my condo than I expected. He was very communicative and helped me through the process. I would highly recommend Adam to anyone trying to sell a property.

If you are in the market for a realtor I recommend Mr. Charles King! Charles stepped in when the other realtor dropped the ball on multiple occasions. He is very professional and his attention to detail is unmatched. He goes above and beyond to make thinks work. If you are looking to buy or sell a home, you should definitely go to Charles & his team. We will not hesitate to work with Charles King again.

Adam Berlanga was incredibly great to work with. Communications were timely, thorough and clear. He marketed our property with excellence and was extremely helpful in our decision making. I recommend him without reservation and will be using him in the future!

My sister and I worked with Tanicka Sherman - AWFUL AWFUL SERVICE. Very unprofessional.

Richard Isabu was the seller's agent, and he made my buying experience very stressful. Originally, the sellers said that they would have the cleaning done by their family. Richard Isabu offered to pay for the cleaning himself out of his commission to close the deal on the property, which my agent and I agreed to. On the day of the closing, the cleaning wasn't done. On the day after the closing, the cleaning wasn't done as promised either, so I reached out to my agent and she did her best to try to coordinate the cleaning through Richard. I was not going to be at the property during the time Richard stated that the cleaners would be there July 3,2019. I arrived to the property on July 7th, 2019 to inspect the cleaning and saw that the only the vacuuming seemed to have been done, the property still very dirty and dusty, the stairwells had food/liquids spills, and even the lighting fixtures, bathroom mirrors, surfaces, and lighting fixtures had an extreme amount of dirt of filth covering them. Once again, I reached out to my agent, apparently, Richard wiped his hands of the situation once he got his commission check, he wasn't interested in making things right nor was he interested in doing the right thing by having the property cleaned. He initially breached the contract, and I gave him a chance to correct it. When the job was not done to the specifications, he simply said something to the effect of, "oh well, it's your problem now". Richard Isabu is a poor representation of Keller Williams, and I do not recommend that you use him as your agent; you all can see what he did after he got the commission check- he failed to hold up his end of the bargain, and he refused to make things right. Please contact me if you would like any additional information about this case. I do not recommend that you use him as your realtor, I am afraid that he will keep doing this to other home-buyers, and it is unethical. I will be in contact with Keller Williams directly to issue a formal complaint.

Kat Urquhart is an agent at Keller Williams Midtown in Atlanta. I don't know Katherine Urquhart, but I received an unsolicited email from her somehow she has my email and telephone number asking if I would be interested in selling my house. I also find that I am now subscribed to Keller Williams realty email updates although I certainly didn't put myself on that list. I think she is probably just trying to drum up business, but I don't know where she got my info, and what makes her think I should be signed up for her email notifications. I'm going now to unsubscribe from this list I never subscribed to. I'd like to know how and from whom she received my email and telephone number. I'll tell you how she did NOT get my info: by asking me for it. I don't like people passing around my personal info and using it for their own interests.. I finally called her and she didn't know where she got my info from. Yeah, that sounds likely...

I used to do cold calls for the commercial side and though I loved the team I was on who are good people, I soon learned they don't make good good choices. One of those bad choices was thinking they could take advantage of me because they saw me as a "Nice person" who would "Say yes" to anyone. They also know how to use the bait and switch which they used with me by making it sound like they were going to pay for my real estate schooling by saying they would pay for me to "Get licensed." What a joke that was. Rather, they made me pay for the course and only pay for the licensing after I passed. In fact, there were several times where I was lied to about things and jerked around

Do not work with Jason Everett he is a realtor at this location. He called me Not sure where he got my number from on a Monday to tell me he could show three different properties to me on Tuesday that had just became available that same day Monday. We meet at the first property on Tuesday there was no key in the lockbox and he says he doesn't know what to tell me. I asked to go look at the other two properties and he said one was pending and the other wasn't ready to show but just a day before he said he could show these places. Very unprofessional.