Valvoline Instant Oil Change

Everything about this place is SCAM. They claim the dealership and my personal mechanic are both wrong about how they did their job. I've got photos of how they left it. Absolute laziness. Manager is a chooch, don't even waste your breathe with him. Reporting this place

I showed up when there was only two cars in the bay. I was told the wait would be about ten minutes. 45 minutes later, neither car had moved. No update from the staff. Everyone was slow walking and milling around. I ran oil change shops for years and I would have fired the employees or been fired for such a lackadaisical approach to a "fast service" oil change business. We used to hustle from car to car. When the hell did 10 minutes or less turn into maybe an hour two if we feel like it. It seems all the shops around town have taken this lazy approach.

I am beyond tired of this place! This place is right off the 95 so it’s super easy and convenient to get to for a smog check. Out of the last 4 years I should have had 16 4 cars smog checks here but nope only 2 because the machine seems to be always down!!! 2 out of 16 visits the machine has been down. I now believe there is nothing wrong with the machine and the people here just don’t want to do any smog checks so they slap on the “It’s Down” sign. The owner and company should definitely check into why this machine is always down as it seems too suspicious that something is down 90% of the time and yet it’s not been replaced or they have not stopped offering the services.

The wait was long but worth it. Everyone was Super nice and professional. Prices aren't to bad. I had a coupon so it was affordable for me.

Professional, polite and prompt. Good customer service thanks Cameron and Divante! Y’all was the business will definitely be back at 52k milesServices: Tires

Went here for my oil changed as I never had a problem with them before I moved to Vegas. The first time a few months ago they forgot to put the skid plate back on and had to call me to come back. The second time last week they didn’t put the bolts back on my dust guard And I found out while I was on the freeway because I heard it DRAGGING. I had to go back and asked for some sort of refund because twice is completely unacceptable and they BLAMED me because there were scuffs on the plastic. The bolt holes were not damaged and for the cherry on top of that Sunday even if there WAS damage no one told me they couldn’t secure the plate. I didn’t even get my refund and I will not be going back.Services: Air & cabin filter replacement

Immediately felt welcome by the whole crew. Hardin was great in helping me out, and letting me know about what services I needed. It was a quick and efficient oil change. Def recommend!Services: Tires

Excellent service Daniel Donovan and Fabian did a great job servicing my Cadillac very professional and FAST!! I will definitely be returning for my regular oil changes.

Quick, fast, friendly customer service wait time and oil change was 20-25 minutes tops