Valvoline Instant Oil Change

I went to Valvoline and Deryl serviced my car. He did the oil change and fixed my air conditioning. He took his time and assessed the AC before exchanging the coolant. It took a bit longer than expected but he updated me and was very thorough. Unfortunately a few hours after I left the AC stopped working. I called Daryl and he offered I bring it in the next day, unfortunately due to work I wasn’t able to until Saturday. Daryl assured me that even though he would not be in his manager would be and would fix the AC. Daryl was professional and compassionate and let me know if his manager could not fix the AC they would reimburse me in full. I took my car in to Valvoline on Saturday and the manager was able to get the AC working. I am very appreciative of Daryl going above and beyond to ensure my AC was fixed. He did not try to take advantage of the situation and truly helped me. Thank you Daryl for your hard work and customer service. If you go to Valvoline, look for Daryl, he is excellent at his job!!!Services: Oil change

I had excellent service at this location when I brought my car in for oil change -and they even fixed both of my headlights free of charge - I had an issue lights not turning on even though I had replaced the light bulbs myself but I could not make them to work for a whole week -they fixed them in minutes these guys are pros and have a really great service - I would recommended them - I will always come back there to have oil changes -Services: Oil change

Worst experience ever. Got coolant for my car and some other services. In total spent $600. Incompetent technician left the radiator cap open. As a result lost coolant over time and car stopped in middle of a Highway during peak traffic time.

I have been in twice for an oil change and both times the wait was super quick and staff were very friendly!Service: Oil change

Great service! My tire pressure light was on and I stopped by to have the pressure checked. I was assisted quickly and on my way!Service: Tires

Lynn location didn’t properly put back together the bottom plate of my car. Came to Brookline to finish the job great service here, Mike called on phone and rest of team working sService: Oil change

My spot in Brookline to get my oil changes! Right down the street from NETA dispensary, they are always so polite and efficient!! I would recommend this spot to anyone! Again, the staff are on point and have the best grasp on what each car needs. It's just such a great location for me!

I've gone to about 5 different Valvolines. All of them have been solid. They have a system down that integrates team members verbally "signing off" on each other's work at certain critical points. I love this. Everyone is human, so "oops" can happen to any of us. But because of how they look over each other's shoulder here, a costly oops seems so much less likely here than many everyday oil shops. That means something to me. And the whole reason I wrote this: this location in particular stands out above the other Valvoline's as being particularly top notch. Somebody here did well in hiring, training, and retaining an excellent team.

Place is a drive through. Dojt even have to get out. The guy that helped me was super helpful and even helped me with knowledge of cupons i didnt know i had access to.