Vermont Violins

I had a very difficult experience with them in getting paperwork they had said they would provide. Multiple phone calls and even in person visits did not end up with a happy ending. My Eastman violin, purchased from this co., did not have a label on it indicating that it was actually an Eastman. The owner claimed that for a few years Eastman produced violins with no indicating markers. When I asked if she could provide a certificate of ownership, which would identify the violin by the number on the bridge, the owner said she would do so. Every time I asked her if she would do it, she said she would - and yet no certificate was received. I was visiting her at her West Lebanon location, and she kept telling me she had to print the certificate in her Burlington location. Very unreliable. Also, if you are looking to get an Eastman, you can do far better by purchasing elsewhere. Too late I learned that we paid far too much.
1 9 years ago (12-10-2017)

The staff have been consistently friendly, knowledgeable, and generous. Prices are very reasonable and it is clear that their priority is helping you do your musical best. For example, they're not afraid to be honest with you if the cheaper of two rosins is actually of better quality than the more expensive one. Very refreshing to find a store with these values in today's world. If you're an ex-high school-violinst like me and are looking to get back into it, give them a visit.
5 10 years ago (05-01-2017)

It couldn't have been any easier. The staff at Vermont Violins was extremely helpful with the purchase of an electric violin. They went above and beyond to place our order and overnight the instrument to our home. The price, it was unmatched by any on-line retailer. Kathy and Oren were pleasant and extremely helpful. Will definitely do business with Vermont Violins in the future.
5 11 years ago (26-06-2015)

I find staff always friendly and attentive at Vermont Violins. They even deliver bows and violins to try out way down south to Concord! They allow you plenty of time and space to try any new purchases under consideration, and are supportive and informative. I highly recommend this store for any string player. I have also had extensive repairs done on older violins and a bow, with excellent results.
5 11 years ago (23-12-2015)