Victor's Upholstering

Tuesday: Took my chair in for an estimate to repair the springs. He told me he would call me later that day. Never called. Wednesday: I called around 430pm and he said he had to take the back off so call me tomorrow at 10am. (I'm suppose to call him!!) Thursday: I called him at 1pm. He was out of the shop but told ME to call at 145pm. I decided that I didn't want to deal with this poor customer service and went and picked up the chair. No explanation or apology from him!! Unless you have unending patience, look elsewhere!
1 10 years ago (05-05-2016)

Very impressed with quality and price. We had some awesome custom pieces made for our remodel as well as items reupholstered. Turn around time was very reasonable too.
5 14 years ago (27-10-2012)

Today, I called for price estimation and trying to see if I can buy the materials from him. Victor (the owner I guess) was very rude and unprofessional; he told me to call back when I want him to change the cushing of my chairs and slam the phone down. I don't recommend to nobody to do business with someone that has poor costumer service.
1 10 years ago (10-11-2016)