Virginia Outdoor Power Equipment Co.

I continue to have a great experience here. Their service is quick and the prices are very reasonable. From previous experience here I know that everything will be fixed properly. I've found the front desk to be professional, friendly and courteous. While I was there dropping off a number of pieces to be serviced I overheard one of the guys at the front desk asking a woman about what she needed the cordless leaf blower, and then gave her a recommendation that did not involve the most expensive one. He detailed the pros and cons of the 2 blowers and let her ask questions to help make her decision.
5 9 years ago (09-03-2018)

I dropped my riding mower off on March 3 and it took 5 weeks to get looked at after promising it in 3 weeks. I had to constantly call to get them to complete the job as they appear to focus on high volume professional landscaper clients. They said a front tire was worn, so I opted not to have it replaced. When I picked it up, the tire was flat. It would have taken another week to fix. When I got home and attempted to start the mower a day later, the battery was dead. After fixing the battery and tire myself, I got two more mows in before the chain came off the gear box. I will definitely not be coming back here for more service.
1 8 years ago (12-05-2018)

Bought a new mower here. Explained how much area I had to mow and got a good honest recommendation from the sales person for a modestly priced mower. They were able to get a much better price than MSRP and cheaper than places online were offering too. They set up the mower for me and made sure it ran then brought it out and even offered to help load it up for me. I also dropped off my father's lawnmower for repair and the process was quick and simple. He says they do good work, but I've been lucky enough to not need any repairs yet. Definitely seems geared towards professional landscapers and arborists here, but everyone was friendly and professional. I'd definitely recommend this to anyone looking for a step up from what they offer at big box retailers.
5 8 years ago (01-05-2018)

Had a really great experience here. They were professional and straight forward. Front desk was kind and delivered all the important information efficiently. Great communication. I can't comment to the mechanics as I didn't end up having the repair done however they seem like a very good business and I would recommend them to a friend who needed a small motor repair.
5 9 years ago (02-09-2017)

Products of the highest quality. Good service as well. Only downside is that it is somewhat pricey.
4 9 years ago (28-10-2017)