Walgreens

The pharmacist and technicians here are absolutely the best. They stayed until past closing time to help us with a billing issue on a critical prescription, which brought our out-of-pocket cost down from $700 to $0. Highly recommended!!

I was visiting my mom from NYC and had to go to Walgreens and pick up some medication for her. The pharmacist I dealt with was Stuart. He was absolutely amazing and extremely helpful not only to me but to every customer. I have been in NY for 34 years and have NEVER experienced such excellent service. In fact, I have stopped going to Walgreens and CVS in NY because the service is so horrendous. I would rather wait for mail order rather than deal with any of the pharmacists or pharmacy technicians in NY. I wish there were more people as nice and pleasurable to deal with as Stuart was. Walgreens at 3291 South Highland Drive is extremely lucky to have Stuart!!

The 1-2 star reviews for this location are completely justified people!. I typically refrain from leaving negative experience reviews for businesses, but my recent experience compels me to share. This particular Walgreens location should honestly be closed. I went to drop a FedEx mail, and I found myself standing unattended for a solid 10 minutes despite the store being empty. When an associate finally came around, their demeanor towards me, made me feel unwelcome and as if I had inconvenienced them by being there. It was a thoroughly uncomfortable experience that made conducting my business difficult. Please avoid the women with grey hair! I believe she is stationed at the Photo/Mail desk. Also, if you're dropping a FedEx package, please avoid this onsite location! They are not familiar with certain FedEx shipping services SurePost, and will leave you disappointed. Just go the FedEx Store that's nearby this site ---3330 S 700 E Management, please take note and address the shortcomings in your customer service. Thanks!

Unknowledge and not lesson For Fedex drop off.I went this location Feb 29 around 2.35-2.45 pm to drop off 2 girls works their mean and not knowledgeable to scan packages it FedEx ground Smart it FedEx co with USPS For this package to drop off at any location FedEx ground I have been checking online before I want there where I can drop off It show 3 barcode girls works Their scan USPS scan I told here you scan wrong one you should scan FedEx and she didn't lesson she told me can't accept package told me I have to go to USPS .What !!! I I told here you scan it wrong you should scan FedEx barcode not USPS barcode . Don't waste your time to go to this location . I have ship a lot of package and never had this problem and I have to go drop off at FedEx office n I have asked them why Walmart not accepted my package they are told me it should accept your package and they told me they are scan wrong barcode same problem I told girls work there .This is wasted my time and means customer service ever.

Whomever was working the photo area today was very rude to me. I was frustrated, the photo i needed to print wasn’t showing on the computer but others were. As i kept trying, the girl working the counter said “it doesn’t work if you hold your phone,” in a very rude and condescending tone. I had my phone in my hand to disconnect and reconnect it, trying my best to fix my issue. I explained that the issue wasn’t the connection. She put her hands up defensively and said she was “just trying to help.” It was clear she wasn’t paying attention to the situation, she was busy talking badly about other customers with another employee. It was unnecessary and rude, especially around the holidays.

It is impossible to get through the phone system to talk to someone about a prescription. I get put on hold with the lame music on a loop and then it rings through to someone and is picked up and I can hear people talking but then the call goes back to the music and I can never talk to anyone. This has been going on for about a year and I have had it. I’m moving all my prescriptions somewhere else.

Yeah don’t bother making an appointment for a flu shot here. You show up on time and see the 20 people waiting for the shot that didn’t make an appointment and the tech tells you they’ll try and squeeze you in.. Squeeze me in? Why the af did I make an appointment 2 weeks ago? Seriously go anywhere else. Walgreens a joke.

The manager and night male cashier are the sweetest but the cashier Kelley is always extremely rude to me. I only go there when I absolutely need to

Had a vaccine appt scheduled out 2 weeks. Arrived day of appt and sat in line 35 minutes before they told me they hadnt had that vaccine in stock in weeks and I "shouldn't have been able to schedule." No apologies or anything. Just a blank state until I left. Most unprofessional pharmacy I've ever seen.

Terrible experience. I ordered a vital prescription after surgery that was urgently needed to aid in recovery and prevent infection. I called four times to express the urgency of this script and was assured the medication was being filled. When I arrived for pickup, I was told to wait, and waited for 25 minutes. Then I received a text from Walgreens that the med I needed was unavailable. If you NEED your medication, go literally anywhere else. The negligence and lack of compassion shown by this location and their staff was impressive.