Walgreens

I have heard of department stores/retail stores overcharging customers ALLOT recently. I had this very scenario happened to me today at this Walgreens! Seven items purchased; two items were overcharged. After going back in and speaking with the clerk, walking to find the items on the shelf and verify prices, then doing a return and refund, and finally re-ringing up the items and paying the correct prices, it came to a total of $5.88 that they were overcharging me. Not to mention the fact that I put in my customer rewards number during the first transaction which should have gave me $3 Walgreens rewards in my Walgreens account and I didn't get that either! After the headache of the searching, refunding, and re-ringing up of the items, I just let the Walgreens rewards go. But it makes me wonder.... if I could go back over the last 365 days with all my purchases from Walgreens which I buy all of my makeup from them; which is usually No7 brand, just how much did they overcharge me all the other times!? I know for a FACT this happened to me again another time at the Walgreens on Woodlawn and 13th Street. And they had overcharged me by $2 when I had only purchased three items. I am tired of these stores trying to rip off their loyal honest customers by overcharging to try to makeup for lost money from thieves.... Makes me livid. What can we do other than what i have just done? Please advise.

Went there to buy bath soap and it is behind lock and key!! How bizarre, very humorous when you can buy a 30.00 jar of face cream sitting on the shelf. Won't return to any Walgreens!

Went here for my Covid shot last week. The young woman checking folks in was, busy, amazing and friendly. But the dude who gave me my shot Eric, knew zero about giving shots. Luckily I knew a few things and talked him through it. But the patient room were so filthy it was obvious it hadn’t been cleaned in years, despite Covid protocol. asked him about it and he just mumbled and walked out without answering me. I’m pretty sure I won’t be going back to that filth pit for my second shot. Clean people. They were very thorough about billing someone for my vaccination and explained that better than anything else including my follow up. Thank goodness I actually read the paperwork mumbles left in the dirty room as he left. ***Edit I went back to this location for my follow up vaccination about a month later. Since my first post they have thoroughly cleaned the patient room I was given my shot in. And the same young man Eric, gave me my booster shot. He too is much improved at shot administration, customer interaction, and info giving. Thanks Walgreens for making the needed changes.

I've used this clinic before and was happy with the service. I made an appointment for 3:40 on a Sunday, the last available before closing at 4. I was driving from SE Kansas and got there as quickly as I could. I was 5 minutes late and they were closed at 3:45. A woman came out of the door and asked if she could help me I told her I had an appointment and she said I was late and needed to reschedule. Keep in mind that this was before closing time and there were no other patients there. She asked what I needed and I showed her my finger where I had been bitten by a spider. She said "We don't do bites". I informed her that I had been treated in this same clinic a year ago for a spider bite. She said "We don't do bites you need to go to the emergency room" and walked back into the room and closed the door. I went to the minor emergency clinic on North Rock Rd where I was treated quickly and well. If I could give zero stars I would.

Went to pick up a 4x6 photo as well as a 8x10 floating frame picture and was not to impress with the work that was done. I only had 1 4x6 photo so whoever put it in the envelope for me when it printed out would have seen the big white line that went across the picture. It was not till I looked at the picture in my car that I noticed it was there and made sure that the line was not part of my photo I printed there. When I went back in the lady did print me a new photo very quickly. So im just surprised the person who got it ready did not reprint the photo, but tried to pass off a terrible photo to the customer. Also the 8x10 photo frame was not put together very well as all. The front of the frame looks decent, but the back is terrible. The wood pieces do not come together.

If you're getting a covid vaccine, go anywhere else but here. Waited about 45 minutes granted it was only 25 minutes after registered appt to get the vaccine. Lady doing it was professional but offered no explanation or apology. People were nice enough but couldn't seem to care less about your time.

Slowest pharmacy in the country. It is very common to wait an hour or more in the drive thru to pick up prescriptions that were said to be ready days before. Absolutely pathetic service.

On Wednesday I came in a lil anxious. I needed a special photo printout but I didn't know how. I had a deadline the next day. Kendra listened to my need and she arranged the photo print that I needed in a few minutes. And saved me some money in her doing. I appreciate that kind of service. Kendra, it worked really good. You are good kind person. Thank you.

One pharmacy tech was very kind as I went to pick up a prescription for my husband. She prepared it and handed it to the pharmacist? to give to me. She didn’t make an introduction just stared at me and without a smile told me I needed an id to pick up that particular med. I didn’t know that and didn’t have it on me. She said that I should know that given the class of drug it was. My husband had only taken samples of it and this was the first fill - neither of us knew what class it belonged to, it was not a narcotic. I was ignorant, and instead of being polite with her instruction she was rude. Her manner was short and unfriendly. She looked stressed and frustrated and that was not my fault. She could have been kind and was not. Customer service is lacking just about everywhere. I came in with a smile, and left feeling upset. I don’t mind coming back with an id to get this med because of policy, just the attitude I apparently have to endure at Walgreens pharmacy. Next fill will be somewhere else.

They’ll expect you to be on time for your vaccination. But don’t expect them to be timely. Plan on an hour to get a simple flu shot.