Walgreens

Customer service is always great. I witnessed a young lady dealing with an irritate customer. She was extremely professional and stayed calm the entire time. That speaks volumes about the training the staff receives. This store is always clean and well stocked. Usually the lines move quickly. I highly recommend this store. Its also 24 hours and offers curbside delivery.

Pharmacy customer service could use some telephone etiquette and be polite.

Tonight while at the pharmacy to get some first aid materials, I witnessed an unreasonable and disagreeable customer being rude to Daniel, the pharmacist, and the other young lady behind the counter. The older, angry lady who was complaining was unreasonable, obnoxious and rude. A true “Karen”. But Daniel and the other staff were polite and calm with her. Nothing they could say appeased her, but by the time she left and I was able to get to the front of the line, the staff were all showing me excellent customer service like nothing happened. I was very impressed.

I just want to say I am appalled by the woman that one of my friends encountered working in the photography section. He attempted to return an item that he purchased with receipt and the woman accused him of stealing. How can you treat people in such disrespectful ways and want them to continue to frequent your establishment when you treat your customers as criminals. I will find out the name of the employee and request that further action is taken against her.

Great Facility Conveniently located near I-77 This is definitely a place where you can pick up all your essential needs

The drive through pharmacy, pharmacists are rude and they look at you like they could bite your head off.

This is the worst pharmacy in Columbia SC. They are rude except a few. They never have refills ready always saying out of stock. They won't even call another Walgreens to see if they would have it stock. My family and I will be definitely spending our money elsewhere. I am taking all our prescriptiops out of here today. I will be contacting Pharmacy Manager of the corporate office.

This store definitely gives you a down home community feel. I am always greeted nicely by the cashier and the Pharmacy is great! There is usually not a huge crowd most of the time. So you can be in and out fairly quickly!

My son got tubes in his ears on a Friday and needed ear drops after surgery. We were given some left over drops from his surgery. So, decided to pick up the script on Sunday and it still wasn't ready. How is this even possible? The sad thing is- this isn't even the slackest Walgreens in my area.

I went here for a Doordash order. It was 12 items, and 11 of them were random things that I would have no idea where to find, like tweezers, a shower curtain liner, a bunch of different skin care products, etc. I went up to an employee and told them I had 11 different things that I needed to find, so could they please help me. I was told all they could do is point to the aisles, because their manager said they were not allowed to show us where items were located. She was told by the manager, “let them do their job, and you do your job.” So basically I was treated as if I was not a customer at all, because I was placing the order for someone else. No manager for any store would ever say to an employee, “it’s not your job to help customers,” but apparently this one did. The girl tried to point to like 15 different places like, “household stuff could be on any of these 4 aisles, skin care could be here, here, or here,” essentially no help at all since she basically pointed to 3/4 of the store and said, “look around this area.” I ended up declining the order, since it would’ve taken me 20-30 minutes to find all the random items, so I would’ve been making less than minimum wage at that point. Customers often cancel orders when drivers get to the store location, but then decline the order. I’m sure I wasn’t the first or last driver that did that. So it’s likely the store missed out on $94.12 in sales due to the manager’s policy. Either terrible management, or the girl lied, because she didn’t feel like walking all over the store to help me.