Walgreens

Picked up my prescription after a phone reminder from a very courteous and professional tonight! She was just as courteous upon pickup! Thank you for your attention to detail. Other than a young man who used to work here and Theo, the old pharmacist we have not had this level of care in some time! Well done!

*BEWARE* AVOID GOING TO THIS LOCATION FOR MEDICATION. They are unbelievably slow, unorganized, disrespectful, and inconsiderate. They’ve intentionally put me on hold forever to try and get me to hang up after continuously trying to fill my script. You will 100% find yourself waiting forever to try and fill your script and ultimately come to find out they just never have enough to fill it. Staff is incompetent, I’ve been dealing with them for 6 months and I promise I’ll never be back. **The ratings on Google are telling of this location.**

I think it is time to find some new staff for the front of house. There is an employee who has been there forever, which I appreciate, but who wishes you a blessed day and talks to you like you are 2 years old. She will actually scold you when you don’t follow HER proper procedure during checkout. It is comical to watch not really, but it is time for a change! I’m changing to a different store!

I'm really not one to leave reviews, but I felt the need to leave one. I went in tonight at around 6:05 to pick up an order from their photo station. There was a younger boy waiting in line in front of me and we were waiting for a good minute or 2 before we safely assumed that no one must be back here to help us. I went to the cash register and waited to speak with the older woman working behind the counter didn't get to see her name but she had short grayish hair and glasses. When it was my turn to speak with her, I asked if there was anyone working the photo station, and before I could even finish talking, she interrupted me and responded quite harshly by saying she's "been busy" and that she is the only one there. Why is this older woman working all by herself in this walgreens?? Anyways, besides the point...I couldn't get a single sentence out while speaking to this lady on multiple attempts. She was consistently talking over me with a tone of disrespect, to a point where the older gentleman behind me in line even said to me "she's having a really bad day". I would also like it to be known, there were ONLY 3 customers in the building, all 3 of us waiting so patiently while this woman had the nastiest tone. I get days can be stressful, i'm a server so I understand, but this was just plain rude and you shouldn't be working in customer service if you're gonna have a nasty tone with every person that walks in.

The pharmacy at this location is a total train wreck! We literally waited one week on my child’s medication. This was due to the staff forgetting to submit it to the insurance company not once but twice! It’s almost like they have forgotten they are a pharmacy and think they are a doctors office now giving vaccinations. Vaccinations are their focus. Guys you are not a doctors office you are a pharmacy. I will never visit your pharmacy again due to this experience.

I observed poor leadership and training modeled in the pharmacy department regarding COVID-19 vaccines and booster guidelines as listed plainly on the CDC website. This is a reflection of poor and incompetent management. This suggests there is little to no corporate accountability.

Very rude pharmacy who have no business being in healthcare. It’s more like hell-care. My Dr. ralled in Rx 30+ min. before closing, I waited there 15 min in line for pick up and she asked me to come back the next morning to pick. The “B” couldn’t fill a simple antibiotic which takes 3 min for a competent professional. I know as a prescribing doctor. And the manager hiding to avoid taking a complaint, made me wait 20 min and then I walked out as I have better use of my time.

Pharmacy customer service is subpar. Perhaps the Corp Office needs to send additional Pharmacy Staff for support during this Pandemic. The Staff is unable to properly manage Covid Testing and filling prescriptions. The wait for picking up Rx refills is 30-60mins at the drive up window. Your only option is to go inside...and wait in line just as long. Couple the long wait with the rude, nasty attitudes from the Pharmacists...Not Good. You may want to consider another location or CVS.

What can I say about this store... 5 stars says it all. I would like to point out that Anne is one of the most friendliest of any I have met. She greets you with a Hello,How are you and Smile when you enter and even has the same smile when you leave. I enjoy talking to her on different matters be it ..how is your day , How is this product ? , Did you find everything ,even answering my questions about which leggings go better with a certain shirt. She is fast and never holds you up and can also carry on two conversations. She really is an asset to Walgreens. I really have never had any discouraging words about any of the employees at this store. I do not always remember names but I do remember the smiles and attentiveness. I just wanted to make Walgreens at this location aware of how valuable Anne is as an employee. This is the main reason I continue to shop here and recommend it to friends and family close to me when they ask. Thanks. Monalisa

Terrible place to get a COVID shot. Had to wait 1 hour past appointment time. People around us coughing with no mask on. The pharmacist kept taking his mask off too. This place is a disaster