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The worst! I always have an issue with this bank. Now, I can’t change my pin without contacting the branch “during normal business hours” which is a major inconvenience since it’s Sunday and I have to wait 24hrs to access MY money smh!
App is always down so something as simple as CHECKING YOUR BALANCE is a task and a half. Tellers are rude. Security guards stare you down. Bank is only open for 4 hours a day during the business week. If you need any assistance outside of those hours to say, process a payment over the weekend and can’t - you’re going to be s-it out of luck. Can’t do cash advances here either. Tried to support my people but as usual the service and quality is janky. I’ll be closing my acct next Monday - hopefully I can catch someone while they’re open during their 20 hour work week.
Professional informative I initially wanted to show support but turns out to be an great financial decision. Looking to establish my VA home Loan here. Good job guys.