Watercraft Sales

Bought a 2016 boat from Watercraft Sales 'sight unseen' via their web site. The sales rep (Mike) was great to work with. He thoroughly covered all aspects of buying the boat and directly addressed all of my tough questions. When I went to pick up the boat the condition was as expected (very good) and found the Watercraft staff very pleasant. The delivery was also a great experience as they assigned a staff member (Al) to cover all the functions and features of the boat/motor/trailer. There was no rush and just like the sales process the delivery was very thorough all the way to the final paperwork. Overall experience with Watercraft Sales was excellent because of their professional first class service. Hard to find these days.
5 8 years ago (02-06-2018)

: We stopped into the parts shop and the owner was incredibly helpful. We originally went to boat sports because it was closer. They were rude and not helpful. I cant say enough about this place and the great people who work there. We will be coming there from now on and be making it well known that this shop is the place to go. Thank you for amazing service
5 9 years ago (06-05-2018)

Ryan and Mike are both awesome to work with on sales, service and parts are always ready to help with any of your needs. Service and customer care after the sale are important to these guys and they back it up.
5 9 years ago (06-05-2018)

We cannot say enough positive things about Watercraft. Sales, Service, Parts, the Owners and entire staff are all A+. Watercraft is highly responsive and does what they say they will do. I am, let me say, a very meticulous customer. Some would say nit picky. And Watercraft provides excellent service. We just bought a new Bennington and it was a no brainer to remain with who has taken care of us for the past 20 years. Watercraft Sales gets my complete recommendation.
5 9 years ago (09-04-2018)

Very displeased with the service. If you’re renting please make sure you video record the vehicle before you drive off the premises as well as when you drop it off. We rented the snowmobile for one day and returned it early Sunday morning. To our surprise, not one employee was on the premises. We were instructed to leave the snowmobile unattended by the employee over the phone. Finally, they inspected the vehicle 24hrs after we dropped it off. We received a phone call telling us that the snowmobile was damaged. We are careful drivers and didn’t have an accident while the snowmobile was in our care. However, Noah told us she reviewed the camera footage and no one hit the snowmobile while unattended. Unfortunately, for us we had no proof that someone hit the vehicle while unattended nor did we had proof that the vehicle was undamaged upon arrival. So we had to take Noah’s “word” that it was our fault which resulted in a healthy fee. A pricey lesson learned. For future reference, please make sure you go over the vehicle with the customer the same day and time they drop off the vehicle. This will ensure they are aware of any damages before leaving the premises.
2 9 years ago (19-02-2018)