Reviews
The team at Welcare was incredibly helpful as my brother-in-law transitioned from skilled nursing care into an assisted living facility needed an electric hospital bed and wheelchair. Very responsive staff, and without a desire to push into a purchase by any means. Excellent equipment. Excellent customer service. Highly recommend these guys, they DO CARE!
The employees at Welcare Pharmacy & Surgical are incredibly well trained, very patient and understanding with the customers they serve. I witnessed the employees being very enthusiastic, compassionate, and understanding. I would recommend them if you needed a prosthetic supply… or even electric scooters after surgery. I switched to Welcare Pharmacy & Surgical from another home medical organization and was shocked at the difference they are just heads and tails above the other company. This one is absolutely the best medical equipment supplier in NY!
My favorite medical equipment supplier in Brooklyn. The staff are super-knowledgeable, friendly, efficient, and never pushy. I have always had trouble finding diabetic shoes / orthopedic shoes that fit properly because of foot issues and, more recently, the start of arthritis…. staff helped me find shoes that were comfortable AND looked great. I have since come back for more shoes, even though it takes me an hour to get here. HIGHLY RECOMMEND.
The employees who helped were very helpful and kind. We were surprised and so happy with how quickly they helped us to choose the oxygen tank and portable oxygen concentrator machine and how well they communicated. Huge store with a vast variety of medical equipment, from the Cpap masks to the custom wheelchairs, so we would use them again if we needed anything from this list.
The hospital suggested Welcare Pharmacy & Surgical for my at home medical supplies and equipment. They were prompt, courteous, and professional. Everything was explained well and I felt like I could figure out use of the machine easily my awesome custom scooters and Cpap machine. I would definitely recommend this company.
This store is great both in terms of service and products - orthotics supply. My shoes are so comfortable and suitable for work. And the people are so friendly and helpful. There is no pressure - just support. I have already recommended them multiple times and will continue to do so!
Get my oxygen and oxygen portable concentrators, oxygen tank concentrators and sleep apnea machine from Welcare Pharmacy & Surgical store. Next week I am going to purchase a Cpap machine and electric wheelchair for my elderly aunt. Never had any issues in getting supplies. I love the reorder system they have. Letting you know when you can get supplies and then they order. They work well with my doctors.
Absolutely amazing diabetic shoe store. I went here yesterday in search of something that could help with my overpronation and plantar fasciitis, and the woman helping me was incredibly kind, helpful, knowledgeable, and a delight to talk to. She helped me find a pair of shoes and arch support, and it's the most comfortable my feet have ever felt! I'll definitely be coming back here any time I need shoes.
Highly recommended medical equipment supplier - the manager I dealt with was incredibly knowledgeable and professional. Gave great recommendations and honest commentary regarding how to approach my knee issue. A+ service!
I recently purchased a CPAP machine from Welcare Pharmacy after doing some research online about the best places to buy one. I am very pleased with my purchase as well as the outstanding customer service I received from them.