Wells Fargo Bank

The branch itself is probably fine, but its location is awful. If you merely wish to get access to the ATM, you've got to drive quite a ways from Rte 35, and into this large parking area off Union Avenue to reach it. It also never appears busy, probably validating what a pain in the neck it is to reach it from the roadway.
2 8 years ago (06-06-2017)

 Racism in its texture. If you are colored  or have some shade to your skin color (not white skin), this branch may not be a branch to visit talk less do business with. By the way, I happen to have lot of friends of other color. Anyways, I went in there today to make a deposit to a family friend's account and the door was found locked. This was around 11am and it's not a public holiday. When I turned around to walk away, after taking  couple of steps away from the door, a lady came and open the door by unlocking it. She said something but I could not make out what she voiced out, I only guessed she meant the bank is open. Gently, as I made my way back to the door, "the door is broken" she said. I responded, "so why then would you lock the door if it's broken?". Well she lied of course judging from what I noticed afterwards.      When I walked in, after she had unlocked the door, the whole bank looked empty.  I turned around and asked her is the bank really open?She responded, yes! I thought to myself so where is everyone? To my amazement, within a matter of minutes, I saw people popping out from where they seemed to be docking, behind something. I guessed they must have taken me to be a thief. If he is dark skin (black), he must be an armed robber.       Thank goodness no police personnel came through to waste his or her time or perhaps harass me.       Who knows how many people of color have been treated this way. Although I was able to handle it after sensing their fear, l wonder if they ever thought about how I felt knowing what they temporarily classified me to be.
1 9 years ago (20-01-2016)

I don't like what Wells Fargo supports or how they treat their members. They call me still about once every few months to get me to try and come back even though I keep telling them I will never return.
1 8 years ago (04-03-2017)

HORRIBLE BRANCH.....if it wasnt a bunch of women, i would have been swinging at them all !!!!!! They made me feel like a criminal , i went in side and got the same horrible response,just trying to cash my wifes endorsed check like i have been doing for years every friday....i have several accounts there all with plenty of available fund s to more than cover this small check!!! even have mortage with them......they say she did not have a signature card with them,????? then how did she open the accounts??? i ddint open them....She even has updated them recently....i hope it wasnt my skin color that got me this disgusting treatment BUT......it is Holmdel, i live a mile from the bank i guess i got to take my business to a more colorful environment...lol Worst part is they wrong and coud have just said SORRY... we made a mistake !!!!!!!!!!
1 12 years ago (13-09-2013)