Wells Fargo Bank

I while back I applied for the Wells Fargo Autograph card and I initial got denied due to some disputes over documents for my old address I had recently moved. The representatives here were very good about helping me sort everything out. I cannot speak for Wells Fargo as a whole, but the people at this branch were pretty stellar in my experience.

Went to get a cashier's check. There's usually no problem getting a parking spot right in front. Off hours, you'll need a card to unlock door to get to lobby atm machine. O went in, and was taken fairly quickly. Asked for a cashier's check, filled out slip and gave info, got my check and receipt. They asked if I needed an envelope, which I did it was a fairly smooth transaction. Took all of 10mins. This was my first time going inside, I normally only use the atm. They also have a drive thru, which I've never used.

Me and my wife went to the bank to get travel document notarize for our son to travel. Bank manger said both husband and wife need to have an active account... I have business and personal act with them and wife name was not on it. I have never heard of this nonsense at any bank.

WF’s customer service has consistently met my expectations. I don’t do many in-person transactions but when I do it’s pretty seamless

I run a local business and was in need of some singles. Went in to see if I could get $50 worth of Dollar bills and was told no because I didn't have an account there. Just BAD BUSINESS!! Thanks to Robeks. A friendly neighborhood business. we got some singles.

This location has APPALLING customer service, they are constantly rude every time I stop in. I stopped in to make a withdrawal twice in the span of weeks and both times was asked why I didn’t just take the money out at an ATM….this is my money and it’s more convenient for me to visit the bank but the questioning as if it’s any of their business? Please do better .

I’m so sick of Wells Fargo. Have been a customer over 15 years and I’m always treated poorly by them. Big banks are the worst.

TERRIBLE CUSTOMER SERVICE. I've never been the type of person to review a location, but this experience was so bad that I needed to share. Avoid this location if you can. Called over the phone and spoke with an employee named Nelson. He asked me 6 security questions and when one was answered incorrectly due to changing addresses and the address on file not being changed I was told "NOPE, you failed the questions can't give you any information". After making it known that I was not getting off of the phone until an error that this location had made on my account was fixed, Nelson got even ruder. He would follow up questions with " DO YOU GET IT NOW?" and act as if I was stupid, when in reality he was very incompetent on how to do his job. Considering switching banks simply because of this experience.

Absolutely absurd how terrible service is here.

They were really nice