Wells Fargo Bank

If I could give 0 stars I would. Scummiest bank in America, lowest rate customer service. They don't even pick up their in office phones. Overall garbage wouldn't recommend to a new banker. To current bankers I recommend closing all your accounts. They don't deal with any kind of fraud. they make accounts in your name and pull out tons of money. Just shady and scummy overall. They make it impossible to fix issues.

It’s a Saturday and there is one person helping people in line and the another for the drive up window. About 15 people waiting and getting longer. Some people walk in see the long line and leave. I usually use the drop box but I’m out of deposit slips and came in to get some. There aren’t any in the tables. Been in line now for 27 minutes. This is totally unacceptable and terrible customer service. Saturdays are busy days for a bank it should be staffed better then this. At one point the drive up teller turned around and said she didn’t have any cars at the moment if someone wanted to use the drive through. Really, why not just help the next person in line. But instead she turned back around and pulled out her cell phone. Waited in line for 48 minutes to make my business deposit and get deposit slips.

I mean, it's a bank. Wells Fargo as an entity is one of the worst companies to ever operate in this country. Bereft of all morality. At one individual branch, the people are you and I - never had any issues with the tellers or anything. They don't have a coin counting machine which is annoying.

I'm impressed about the great quality service of the staff, everyone works perfectly, I visit this bank 3 o 4 times at week and always is a pleasure to do business here. Thanks, you know the real essence of service.

Wells Fargo doesn't allow closing accounts. They were shady as a 300 year old oak tree. They are trying to keep my account open longer than it had to be by stalling to keep from posting the last withdrawal of my money from my account, thus keeping me a prisoner of a hostile bank. They had the debit withdrawal from my checking for >52 hours, including one entire business day.

Scamming commercial accounts by secretly raising interest rates on credit line accounts to 13% with nothing to say or offer for such cut throat actions when called out on it. Also removed the commercial line in the lobby because service to commercial accounts no longer a priority to Wells Fargo

Poor customer service; Called at 8 AM on 7-6-22 to report the inability to use the Wells Fargo App. The representative on the phone Brenda instructed me to try logging in on the WF website. When I was unable to do that after 3 attempts with her on the phone she told me that my internet must be down! She incorrectly assumed and I informed her that it appeared to me that the Wells Fargo Website was down! She checked further and found that was correct. Thank you for wasting my time and providing incorrect information.

Writing this review through my sisters google account. HORRIBLE, TERRIBLE, need to be sued in my opinion. Put my paycheck into a different account when I went through the drive through and then refused to give me MY money back and called the other customer pretty much asking them if they could take MY money from their account. They don’t have any managers working in this building. Wells Fargo is a HUGE JOKE. Everyone should just leave this bank now. Very angry.

phone line doesn't work. People are nice but policy disconnects between phone and in-person is very frustrating.

Till I saw it in this picture I didn't even know they were still open as a bank there so I would like to check that out today is September 18th 2022 I will update this when I get more information in the coming weeks