West Kentucky Emergency Veterinary Services

We took our 13yr old man, basset, in to our regular vet at 8a.m. 5/25/18 from my dog not being able to walk and falling over the night before and very uncomfortable. He was a little better and walking that morning though. We were given ear drops and an antibiotic from our normal vet with no blood work or x-rays. That night at like 9pm my boy seemed worse. We went here and not sure of Dr. On duty or assistant but both were very kind and even let me see x-rays and showed me details and hear the heart and rattling. Found out our old man had cancer and also could go at any time as well and what we could do in future and given meds. It is now almost 24hrs later and our baby is so much better. I know he is still old and not out of the woods by no means and is just probably his time before the cancer and other smaller issues take over but for now he is good. These people there were very great and loved on him. You could tell they loved their job and the babies they help. It must be hard to be away from family and friends on weekends when most of us are off or on holidays but these people are there and probably don't like to be away any more than we do no matter what job it is. I greatly appreciate them and the cost was fair because you can't put a price on a family member. So I thank you from the bottom of my heart for even giving me the sad news on my baby but also giving me another day with him no matter what. You guys rock and are greatly appreciated. People always are quick to give a bad review but never a great one. Much love and great vibes sent you all and future babies you help.
5 8 years ago (26-05-2018)

Absolutely horrible. We went in specially because we thought our dog had been bitten by a tick. She was showing symptoms and we did not want to wait till we could get into our other vet. After $500 of X-rays and blood work. They said pulled muscle did not even test for tick-borne even though that's what we said and it was the height of tick season. 48 hrs later. We get to our vet he tells us it's Lyme disease in 5 minutes because he actually examines the dog. She fought hard with treatment for 6 months but eventually died. If it had been diagnosed when we brought her in her survival chance would have been extremely high
1 8 years ago (05-05-2018)

Excellent care and compassionate staff! Would highly recommend to anyone needing emergency services!
5 8 years ago (13-05-2018)

Took my miniature yorkie, ( in April 2017) because she was vomitting, and wouldn't eat, drink, and very lethargic. The vet on duty, did bloodwork, and supposedly a CT to make sure she didn't have a blockage. Said no blockage, she probably ate something outside, gave me antibiotics and nausea med for her, and said bring her back if not better. $487 later and next day she was worse and vomitting green bile, took her back, they gave her a shot of fluids, and said that should help. Took her home, and she continued to decline, the next morning (Monday), I called her regular vet, who said bring her in immediately, they requested records from West Kentucky Emergency Vet, from the weekend visits, which my vet never received! My regular vet, did CT and new labs, and my yorkie, had a bowel blockage, that they immediately took her to surgery, had to stay in doggie hospital for a week! I almost lost my baby due to their neglect and incompentacies! Awful makes me cry every time I think about it, and if I had of just waited and "rode it out" as the vet advised me, my baby would have died in the next couple of days. I would not take any animal, even one dead on side of road to that place! Absolutely horrible.
1 9 years ago (11-11-2017)

HORRENDOUS!!! I used this clinic about 6 pm, Saturday, April 1st. I called in advance, and was advised a vet was there, which is to be expected! I informed them I would be there in less than 30 minutes. I arrived well within that time frame. No one was in any hurry, waiting on a woman at the window, that clearly wasn't an emergency. I finally asked how much longer as my dog was suffering. They then took me back. Two techs were looking at my dog. I asked to see the vet and they said she had to LEAVE!! My 15.5 year old, frail dog, had just had some kind of episode, and appeared to be dying. She was crying in pain, and I wanted to ease her suffering, and there wasn't even a vet to check her!! The techs tried to euthanize her, but were terrible!! The whole ordeal took 10 to 15 minutes, and they stuck her at least half a dozen times. It was a nightmare!! Unfortunately I was told that the local vets now just forward their calls here. Obviously, they need a backup vet on call, who can be there immediately, or not call themselves an Emergency Vet center!!! It was INEXCUSABLE what they put my dog and me through. Only way I could write this review was give them one star, which they did not deserve.
1 10 years ago (06-04-2017)