West Wichita Family Physicians

Negative stars if I could. My doc was great, but every single referral was a failure, need to see a neurosurgeon, didn't even tell me about the first one, so I missed it. Got the second one but appointment was denied cause I missed the first. 3rd one did not take my insurance, so could not be seen. Last one I thought was going to do it. Nope, sent me to an anesthesiologist who did not have my records and thought I was chasing pills. 200$ out of pocket just to walk in the front door. False diabetes diagnosis, after 1 moth of tracking my sugar doc ordered a new blood test, got the test, when I got the results it said no signs of infection. With the rise of heal costs I no longer have insurance. Thank for shortening my life. I owe 1200$. Stopped making payments, I'll die before you get 1 cent!

My family and I have been a patient of Dr. Bliss and when he left we transferred over to Dr. Morrow. I genuinely like both physicians. My problem is with the office setting. Having to call and wait on the phone for 30 mins to an hour is just not good patient care or business. If you have plenty do them available in your day to sit on the phone to wait to schedule an appointment then this is the place for you.

I just wanted to say how much I enjoy seeing Dr Scott Kardatzke and his staff. I hate going to the Doctor but they do such wonderful work day in and day out. Honest, personable, friendly and hard working. Love the great attitudes and smiles. I would recommend Dr Kardatzke and his team to anyone! Thank you so much for all you do!

I’ve had Dr. David Lauer for about 7 years. Obviously I highly recommend him if I’ve had him 7 years. He is very smart and quick with referrals. I can get an appt pretty quickly whether it be for my knee incident or after my car accident or just monthly medications. I’ve never had an issue with getting my medications refilled each month on time.

Paid my bill online…. It charged me twice… called and was told they would refund me the second charge… looked on my banking app again… and now I’m charged again… I was charged two extra times for one bill. This is ridiculous. I’m going to have to call back tomorrow since they couldn’t fix it the first time I called. I won’t be back. The bill was 200 dollars and I’ve been charged a total of 600 dollars. Ridiculous.

Don't expect to get your meds refilled before your out & go a few days without them, if you go here. New nurse for my doctor is having a power trip taking my life in her hands. Claiming it law when I have looked up the law and know she is wrong.

Have been with our provider for over 45 years. As the practice has evolved, so has the exemplary services. Unless a specific specialty is required, most procedures can be performed at one place.

Dr. Kenneth was the worst. She treated me like just another paycheck. Didn't give me eye contact, and acted like all my concerns were stupid. She didn't treat me like a human being. AVOID HER AT ALL COSTS!!!!!!

My Doctor is great, his nurses are great. The staff in the lab is great. The issue is getting an appointment. I have waited on hold for an hour only to be hung up on. This has happened several times. I have also left messages asking to be called back to make an appointment and no one calls back. Very frustrating.

When I told friends I needed recommendations for a new primary doctor, WWFP was the top place people said over and over. Two friends told me to specifically avoid Dr. Huser. They said he was impersonal and rude. When I called to make an appointment, luck of the draw dictated Dr. Huser was the soonest available appointment. I am dealing with an extremely difficult health crisis, so didn’t feel like I had time to wait. Against the advice of those friends I went ahead, and soon regretted it. Dr Huser hardly ever looked at me, had little insight on any of my symptoms, and dismissed any thoughts I had or involvement I attempted to have in my own treatment. As my symptoms continued to progress it took 3 times of asking before I finally got a referral to an endocrinologist. I’ve now been diagnosed with EPI and insulin resistance- which were both very difficult to live with for so long not having proper treatment. I also saw Dr Kovach while in the hospital, and my experience with her was even worse than that with Dr Huser. She was argumentative, degrading, and extremely rude. Like Dr Huser, she had no practical knowledge of my ailment and caused me far more harm than I came in with. She prescribed me a heavy duty highly addictive anti convulsant drug that had absolutely nothing to do with my symptoms. She dismissed my chest pains as gastritis and said there was absolutely nothing wrong with my heart, even though a doctor in her same practice had diagnosed me with Afib a month earlier. She said I had no problems with my pancreas, and said I was mentally unstable and needed to see a psychiatrist. I have since been diagnosed with Pancreatic Insufficiency and autoimmune pancreatitis. Her assessment of my mental health was something that followed with me from then on from one doctor to the next. This made getting treatment and an eventual diagnosis extremely challenging because every specialist that saw her written opinion wrote me off as a nutcase. I went through month after month of unnecessary pain and stress that never should have happened and it was all because of her lack of knowledge, professionalism, and care for her patient. I lost an entire year that my illness could have been treated and I could have been better for my family. Dr Huser and Dr Kovach have no business in medicine and should not be licensed to see patients anywhere. I did see Dr Yang more than once in the minor care clinic. He was what every doctor should thrive and aspire to be. He was kind, caring, and did his job with professionalism and efficiency. If half the doctors at WWFP were like him, Wichita as a whole would be a much better place. If I had somehow been able to have him as my pcp I imagine my illness would never have progressed the way it did.