Wholesale Furniture Gallery

I moved to Myrtle Beach May 2017. I purchased several rooms of furniture from Wholesale Furniture Gallery. My bed set has been a nightmare since I bought it. The mattresses have caved in, with a ridge down the center which makes you roll off the bed. The mattress has been replaced 3 times. Each time it does the same thing. T J. The manager even came out and agreed there was a problem with the bed. He replaced the box springs thinking they were bowed and added another support board. Still you feel like your rolling out of bed. I called in to report this last mattress was doing the same thing. Mark the assistant manager refused to refund my money and take this bedroom set back. He thought he could bully me by saying he has sold mattresses 28 years and what I'm saying that is happening with this bed isn't possible. Mind you Mark has NEVER came and saw the problem nor does he have to try to sleep in this bed. That he will not refund my money and that he would replace it one more time and that's it!! I believe it's the bed frame itself with the support system causing the problem. Either way I have asked for them to pick this bedroom set up and refund my money after multiple attempts to fix the problem, including me upgrading the mattress thinking maybe that would help. Mark is a bully who thinks he can shut me up on their failure to stand behind what they sale. Their own delivery men have told me they have seen this happen many times with mattresses and that these mattresses were discontinued, which was never disclosed to me. I think you should think twice before ever buying anything from this company. If I knew the corporate name that they hide behind I would take them to court. Mark should be fired, and my money should be refunded for this bedroom set. Buyers beware!! They do not stand behind what they sell. They are fully aware there is problems with this bed.
1 8 years ago (02-12-2017)

Made several purchases here... All good!
5 7 years ago (17-12-2017)

Does not stand by the quality of the furniture they sale. Misrepresented the product.
1 8 years ago (02-11-2017)

Poor selection. Junky store.
2 8 years ago (06-10-2017)

We shopped around looking for the best value, not just price, and found Wholesale Furniture to be the best overall. Then, when they delivered our piece, it was handled timely and professionally. My wife and I could not be happier with our purchase, and will return to pick out our future furniture. Thank you to Shell, our sales lady, for making this an enjoyable experience.
5 9 years ago (07-07-2016)