Reviews
The manager of this location was very helpful, not only with my purchase but other customers in the store. Checked in with everyone shopping. Even though my exact item wasn't available, she offered me something very similar in store AND also offered to order my exact item. Recommend for holiday shopping.
The manager puts on a great front of being friendly and helpful to customers, however is not friendly to the employees that I have seen. Being unfriendly to your employees in front of customers is not giving a good vibe for the store, no matter how nice the product. The assistant manager Molly is incredible. It is nice that there are parking spots designated in front.
Really poor customer service- my husband thirties and they accused me of stealing Because they saw me put my phone in my purse and thought it was a spatula....showed my purse to the worker but she would not stop following us around the entire time we tried to shop there Ended up buying online from a competitor Would recommend going to any other one but this one
I love kitchen stuff. I love variety. I love new ideas. What I love most when I go to a store is good customer service. This store has it all and AMAZING customer service. Like, I called corporate to compliment the employees and store manager on their customer service! Yes, William Sonoma is a bit more pricey than I would like. But for the service and quality of literally everything I've gotten from this store, I will be going back any chance I get!
Nice staff. Got some stocking staffers for the cooks in the family.
Sales staff so knowledgeable and friendly. Jill was so amazing!!! Thank you! Beautiful and high quality products.
We ordered cook ware on line and received a few damaged I I talked to David at the store he was the only out of 3 stores who could figure out how to replace those pans right away and we wanted a really nice meat nice and he showed us one and it works great nice guy
Snooty older Asian woman watched walk around the shop but never offered to help us.
Called in to see which espresso machines they had in stock. Cliff answered and was great to work with. We went to the store and he was just as friendly and attentive in person. We ended up buying several other items while we were there and Cliff & team made the process easy.
The knife displays made me recall how violent eating and preparing food is. The staff was comforting and inviting. If you are into food one shops at Williams-Sonoma
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