Wireless One NY, Verizon Wireless Authorized Retailer

Walked in for technical support andthe gentleman said he only knows about iphones. I have a motorola edge plus, nonetheless connected with verizon. Most unprofessional, not customer orientated at all. Strictly sales. It's how verizon has gotten in the last year.

DO NOT GO TO THIS STORE. They sell outdated phones for the more money than current prices at Apple or legitimate Verizon. They are fast talking. Give misinformation about products--misnaming phones and giving wrong information. They would not honor return policy. Took advantage of problem with disabillity.

Jay and Albert are the best! Worked through Verizon problems i had been having for weeks. They helped me with my account and getting new phones in the most affordable way for my family. They have more patience then i have! Highly recommend!

Rich and Jay were two of the nicest and most knowledgeable Verizon salespeople I've ever dealt with. They took the much needed time to teach a technically challenged person as myself. I will always use this store for future purchases. Highly recommended.

A glitch with I Cloud made transferring data to a replacement phone difficult. Stephen assisted me with this. He was competent, efficient and personable. It was a pleasure dealing with him and I would highly recommend him to anyone needing a new phone or service.

Rich was an excellent sales professional. We had a lot of questions and I decision and he patiently walked us through the entire process. It made upgrading phones easy and seamless. I wouldn’t hesitate to recommend or come back to this location and work with Rich again in the future.