Reviews
I have been going to this location of Your Serve for years - and have only had amazing experiences. I too am perplexed at some of these reviews. In all the years bringing them my business, I have only been met with professional, knowledgeable and helpful associates. PLEASE give them a try!
Terrible service and was given dirty looks. They tried to hint that they think I shoplifted.
This business is terrible! Why would you accuse some one of stealing with no proof?
I walked in and started working with Will. He was very nice and attentive. After describing my beginner experience level, Will recommended a pickle ball racquet and off I went. Ten minutes into my first lesson, my instructor asked why I was using said racquet and who suggested it? It was all wrong and as soon as I switched, I played significantly better. Your serve would not allow me to trade it for a more suitable one. Very disappointed by the bad advice and will not be returning.
After reading all the negative comments, I was very skeptical to go to this store. This is the closest store to me, so I thought let me give a try. When we entered the store, we were welcomed and asked what we needed. Jane was very friendly and showed different products we asked. we went through their collection before going to the store and picked some to see in person Gave us time to finalize what we liked. Overall my experience at this store was very nice. Not sure why there are so many negative ratings but we were treated well and I will definitely go back to them.
I’m a return costumer and I’m not sure why all the bad reviews I NEVER experienced any bad moment. Their staff are amazing and I will def keep Coming to their store !
sad that they keep deleting the negative comments, but after recent light of the new information that has surfaced about the employees at this establishment boldly making accusations about shoppers who they “caught shoplifting” on camera without evident evidence, i will not be shopping here anymore. i refuse to shop somewhere where my integrity, as an honest shopper, will be questioned because they feel uncomfortable by my appearance not matching that of a customer who regulars here, especially as a POC.
It’s 2021. You would think simple minded people would be over the disliking of a persons because of their skin color. Not this store. It shows that you don’t love yourself. Family ran business needs to attend some family therapy. I do NOT recommend shopping here.
I was thinking about coming here for my tennis needs and felt called to look at the reviews first. Their prices seem extremely high most likely given the area they wanna add what I like to call the “buckhead tax” if you feel the need to follow any POC around the store and accuse ppl of theft on multiple occasions that’s a major red flag for a mom and pop shop. I’ll definitely take this place off my list now
The worst experience of my life. Followed around the store, practically being harassed to purchase something or leave. I believe this was racially motivated treatment. If you are a person of color and would like good service. Do NOT GO HERE!
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