Reviews
I was initially hesitant to use Ziebart — I’d seen some negative reviews on Yelp, but didn’t see them until the night before my appointment. From the moment I walked in, my concerns were relieved. I’d told the first person I’d been talking to Levi about having a ceramic application on my new Tesla, and Levi came right over. He explained the process and what I should expect. I had additional questions about tinting and potential PPF, and he answered all of my questions and gave me pricing as well. The work? Cannot say how happy I am with the result. Great work, great communication. I’ve been over the car a few times now looking for any issues and cannot find a single thing. Would wholeheartedly recommend this shop, and look forward to using them in the future!Service: Auto detailing
STAY AWAY FROM THIS BUSINESS!!!! This place is a joke, there's no customer service when you have an issue, they answer you with a cookie cutter reply they have for everyone. They won't admit to messing up and doing an awful job. They won't even look into the situation, they just flat out lie and say they didn't do it. And I know the reply I will get from them on this will be the same as last time and for everyone else. It makes them sound like they will respond to you but in reality they don't or won't, they ignore you and hope you go away. Stay away from this business!!!!Service: Auto detailing
My experience was terrible. Buyer beware if you have to deal with the lowest intellectually challenged person who claims to be a manager. A little empathy is all it would have taken but irrational manners shows this place is and will not be run well. Service desk personnel were great especially Brian. He was terrific. One of the techs I met was so insightful and interesting to talk to that makes one wonder how they choose managers at that store
I absolutely love my ceramic tint! I don't mind paying a little more for a lifetime warranty, and their work is always excellent. I will always come back!
Be prepared to be without vehicle all day, and then discover they havent even completed simple service like vacuuming interior. They will call you to try to sell you more services, but nothing else. No updates, no call telling you when car will be or is ready.
Great experience here. The staff was incredibly patient, discussing services provided for rust prevention and so on. I ended up purchasing Ziebart rust protection plan, under coating, sound barrier, and diamond coat for the exterior paint as well as, interior protection. The service performed was excellent. Everything appeared proper and neat. I got my truck back looking better than brand new. With peace of mind knowing it is protected against harsh Winter winters in Indiana. Looking forward to doing future business with the Ziebart, Plainfield. Thanks again to all the staff involved with my purchase! Frank S.
We have been Ziebart customers for years and they always do a great job. We have had services that arranged from tint to protective coats. Plainfield’s location is awesome and great customer service across the board. Lee is great to work with.Service: Vehicle window tinting
Went in for my annual treatment which includes a light vacuuming and treatment of leather seats. WORST JOB EVER! In all the years I've been coming there, I've never seen this. Would love to upload pics if it would let me. Called and while they offered to " hit it again" they also said it would essentially be the same. So why waste my time with the inconvenience of not having my car again. **update- Custom service contacted me and had me bring my vehicle back after acknowledging how bad it was. They did a much better job and I am satisfied
Lots of services to keep our vehicles running longer and looking better. They sell covers for pickup beds, undercoating, services for interior and coatings and applications for paints. Several of our service vehicles are taken care of by Ziebart.