Abington Memorial Hospital

The check in staff specifically Deja B. is extremely rude and unprofessional. My family and I come inside the hospital to visit our dying family member and were instantly hit with attitude. This woman had my mother in tears and showed no compassion. She claimed she was following protocol so we abided by what she said. Although we were following her rules she still was giving us a difficult time. We had to have family that was already upstairs come down and explain that they were told by other staff the protocol. The protocol told by the staff and the protocol stated by Deja B were completely different. She then claimed we were harassing her and called security. Security was initially rude but once told the whole story; reassured us that we were not in the wrong and let us go upstairs. Even as we were heading to the elevators to spend the last few moments with our loved one; she was still loudly talking about us. Security informed us that they constantly get complaints about her from other visitors. The fact that my family and I were not the first to experience this is unacceptable.

Had an amazing experience in labor and delivery. Although my son was stillborn, the staff on L&D were incredible. Absolutely incredible. Caring, compassionate, gentle… every last nurse and doctor that came in to care for me during one of the worst times of my life, couldn’t have asked for a better care team. Thank you. Thank you. God bless you all.

So please tell me the psychological explanation behind putting a suicidal patient alone in a room with a locked door and glass windows. Watch them like zoo animals. Give them absolutely nothing to help distract them from their crippling thoughts. Don’t allow them to call loved ones or therapist for hours. Allow them to have anxiety attacks and panic attacks for and hour. And in response to the patient saying “I cant breathe from panic” stating back “to stop yelling at me”. I’m sick of the barbarianism used with non aggressive mental health patients. And the response is constantly “that’s policy”. You can change it. You can write up legal contracts for patients to sign stating that “they are not aggressive or have any homicidal thoughts and will never intend to harm the staff in any way”It’s one step. It’s not hard. Please change the system because it’s been 10years of neglect like this and I’m at loss for words on why I return to the mental health ER at all

The lack of compassion for a family experiencing loss is utterly devastating. I understand there are protocols but delivery is everything. The entire family came down from the room to explain why so many people are visiting and instead of professionally explaining what had to take place. The receptionist is yelling. There's a right way to do things and her practices aren't it. She called security who were extremely rude but that's to be expected... After 40 minutes of causing trauma to a family experiencing loss, she then allows multiples to go upstairs. I guess policy went out of the door. This was baffling.

Had the pleasure of meeting the wonderful staff at Abington Jefferson Hospital! My husband was having a short procedure at 6:30 am in Widener Ground Floor and we were greeted happily by the valet staff the receptionist GI department Nurse Linda Dr Steve G Harper Nurse Anita Dr Burgess anesthesiologist Craig anesthesia nurse. We thank you for the exemplary service and now I will schedule my procedure

I had my son a year ago and I’m still traumatized. The labor and delivery department were horrible I was induced and I stayed 2 days and nothing was happening I was worried because the first night my babies heart stopped and they came in the room running had to put on all 4s … I was looked at by so many people I didn’t have just one or 2 doctors I lost count because they were sending in students when I specifically asked I didn’t want students to take care of me I didn’t want to feel like an experiment and that’s how I felt . A doctor came in or nurse and popped my water to soon and my baby was in danger and I was with my poor mom and she kept telling them why are they waiting so long to take care of me they need to help me give birth or get me ready for a C-section we kept asking for a doctor and there was no doctors around ! I decided on a c section and one doctor kept ignoring me and kept telling me about other options it was a horrible a experience . I wish I remembered a really nice nurse she realized what the doctor or the other nurse was telling me and she gave me a look like yes you need a C-section quick as soon as she heard me she went to look for a doctor she had everything set up for me so quick she knew me and my baby were in danger after my c section was done the doctor said that was the best decision my baby was stuck ! me and my baby stayed a week at the hospital he got sick and was in the icu and I lost so much blood it was at 3 I was not taken good care of I wonder if I was a different race if my experience would of been different. I should of known to go somewhere else when the doctor for my prenatal care disappeared and I wasn’t given any information about it at all . Please go somewhere else I wouldn’t want someone else to experience what I did he is my first child and I had to go through ivf just to have him and to go through something like this which it was malpractice ..

I recently had my baby here. If I could give zero stars, I would. Let me start off by saying labor and delivery was amazing, nurses were great, etc. However, once I went to recovery, it was one of the worst experiences. I had been induced and was exhausted. My sweet baby was sleeping and I was excited to get a little rest. The bed was one of those meant to reduce bed sores on bed ridden patients. This means it moved every few minutes. I got zero rest. There was no way to turn this feature off unless you unplug the bed and then it deflated. The nurses were terrible. I asked to check out so I could go home and rest. I was met with snotty attitudes. My daughter and I were both perfectly healthy, I required no help or assistance from them. I wasn't in pain at all. It's obvious they were more concerned about making the extra money me staying there generated. I was exhausted and it would have been best for my mental and physical health to be home. I would recommend going anywhere but here to give birth.

I came here the other day because I thought I was in labor. They sent me to labor and delivery to check on me to make sure everything was okay. My Physician came in by the name of Ebony, she was teaching a student who was doing my cervical exam. This student jammed her fingers into me as hard as she could and dug around almost violently to find the cervix to check for dilation. She then did something I've never had happen in my 31 years of living she inserted three fingers in at once and continued to push against the outside of my vagina really hard. I kind of cried out in pain and she made an excuse as to why it hurt and the real actual doctor never stepped up to take over or help. This was by far the worst gynecology experience I have ever had in my life and now I think I should switch hospitals. My vagina still hurts from her exam days later. Do not let students work on you here. The doctors wont help and they really do not know what they are doing.

I am currently an inpatient at Abington hospital. I suffered an accident and underwent surgery. Prior to the surgery, my care was nothing less than stellar on second floor trauma. Nurses were very attentive and caring. The surgery went well- completely impressed with attending. After the surgery, I was moved to the ortho floor.the level of care quickly changed I vomited 6 times despite getting zofran and asked the covering resident to come see me - no one came. The intern came around a little past midnight to do his morning rounds and he said no one notified him. The nurse taking care of me could not add correctly - oxycodone is every 4 hours - last dose at 650 said I could get it again at 10? Left a covered needle in my bed AND trying to get me to eat I vomited 6 times not to mention they sent over another patients tray of puréed diabetic food. As a physician myself, I am appalled by the care I didn’t receive from the residents and nursing staff. It’s 3 am and I am counting down the hours until discharge.

Has gone downhill. Hospital is not clean and needs a makeover. Wait times are long to get a room. Nurse was robotic and didn't seem to like her job. Techs are all amazing and kind and the doctors are good. That is the only reason for 3 stars. My room was dirty tray table with crumbs from last guest. Dried liquid of some sort on triage room floor. The put an IV in and took blood and urine and sent me back to the waiting room. Also the print out they gave me looked like it was printed by a 10 yr old printer. It used to be an amazing facility.