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Reviews, get directions and information for Ace Hardware Cinco Ranch

Ace Hardware Cinco Ranch

About

Known as the place to go in Katy for shopping and gifts, Ace Hardware Cinco Ranch offers a genuine shopping extravaganza.



"As your local Ace Hardware, we are one of 5,000+ Ace stores locally owned and operated across the globe. But we are not just about numbers. We are about helping neighbors, because each one of our stores is a part of your community. We are all committed to being "the Helpful Place" by offering our customers personal service, quality products and a convenient shopping experience from the local experts who know you best. As the helpful hardware folks in your neighborhood, we promise that helping you is the most important thing we have to do today."
Address: 1720 S Mason Rd, Katy, Texas 77450
Phone: (281) 392-5200
State: TX
City: Katy
Street Number: 1720 S Mason Rd
Zip Code: 77450
categories: gift shop, hardware store


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Reviews
The girls that work the registers are rude, very unfriendly and I could say more. I would not support that location, we drive much further to another location where they treat their customers very good. The people that work the floor are very helpful and nice so maybe they should train the check out girls. Please don’t waste your time or money to be treated terrible.
It's ace hardware. It's what you'd expect them to be. Place was nice and had tons of stuff. But the 5 star is for their staff having knowledge of products and helping me find a location that had what I was looking for when they didn't have the item I needed.
I love coming to Ace whenever I need something related to hardware. It is SO much better than going to a Lowes or Home depot. The customer service is amazing and they are super friendly, not something you can get at a bigger store.
Has all the screws, nuts bolts and anything you'd ever want but didn't know where to acquire it from. They don't have precision, electronics level screws, standoffs and washers though.
This review is based on their "Curbside Pickup". * Placed a 3 item curbside order for 3 bags of fertilizer. FYI, it was not ready for pickup until the next day. * There are no Curbside signs or a way to know what to do to get them to bring curbside out. You have to go in, which is NOT Curbside. * Once my wife went in I couldn't due to knee surgery, she was told to go around back to pick up our order. * Drove around back. There were no signs saying where to pick up or what to do. Grrr!! * Once around back, a young man came out to our car saying we shouldn't be back there. What the heck?? Grrr!! * Finally we were able to get the 3 items with us both agreeing to never do business with this Ace Hardware again. Home Depot or Lowes will be getting our business and worth driving the extra 15 minutes.
Great and friendly customer service, had a window glass cut to a specific size. The gentleman was very polite and helpful.
Got my hard to find batteries here and was pleasantly surprised at how much stock they have of just about everything! Would recommend and will return.
I looked up an item on online and it says it’s available in this location. I drove 30 mins to get there but they didn’t have it. They just wasted my time and gas. Btw, that’s 2nd Ace Hardware store that gone to in the same day. However, the result is same. They don’t have the product but when you check their website item shows available. Guys, be professional. Don’t waste our time and money ! Update your website accurately, if you can’t do it, just get some outside help. Definitely not recommending Ace Hardware to anyone. Go look up somewhere else that they take people seriously and care about customers time and money.
I do not recommend buying this business I bought a lawnmower and used it once, it was damaged immediately after I called to explain the problem, they told me that it is not their problem that I have to call the warranty because I had already put fuel in it and that is why They don't accept returns, how else do you realize that it works if you don't try it and how you try it without gasoline doesn't make sense.
Friendly staff. Great place to shop. More personable than large hardware stores.
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