I’m very thankful to have this store in town. The staff is always friendly and knowledgeable. This place has saved us from having to drive to Gaylord or TC countless times! Three years of renovations on an old house with dozens of projects, we inevitably run into a situation where we need something we didn’t plan on and Bellaire Hardware always comes through!
Returned a high pressure valve for propane hookups the package was cut open to get valve out. Product was the wrong fitting the shop did not have the right fitting so I just wanted my money back. Owner insulted me and my knowledge of products, after taking product back he was very aggressive and threw the still new not broken product hard in the trash saying who would buy this now anyway. Poor customer service
In the Village of Bellaire, a mom/pop type store, family vibe, GREAT customer service, and everything you need for projects, fix-its, gifts, etc Shop local and support your town and it's citizens. Keep as much out of Amazon's pocket as possible.
Had a really odd project that I needed to get done. I needed to get a bracket to mount a antique traffic light in my garage but I needed to get a bracket that would actually hold it turns out they didn't sell one. However that didn't stop them, they helped me devise my own bracket that would hold it. For them to go another route to help a customer come up with a creative solution for a problem that they were facing is the best example of customer service that I have seen in a very long time. They were very knowledgeable explaining each part and what it can do. I'll be coming back for my hardware and now engineering needs.
The staff is very friendly and helpful. They usually always have what I need. The store is always clean and stocked. Great small town hardware
Very helpful normally have everything that you need hospitality and helpfulness is remarkable
Great place to get what you need close to home
Everyone who works here knows their stuff. If they don't have something, they will be happy to research and order it for you if they can. They do screens, window repair and tool sharpening. Bonus: throughout the entire pandemic, they have REQUIRED their employees and patterns to wear a mask. Even offering free curbside service to those who don't want to wear one. Thank you for keeping your staff and your patrons safer!
Great selection, unparalleled paint department knowledge and always friendly service.
Awesome staff, always helpful and kind. Ryan is awesome period but really good with my son. Love this place A+
