Reviews
I had to go to this location a few times and everyone has been great. Yesterday I needed a new battery for 1 of my cars, after I purchased it they had no issues by carrying and putting in my vehicle, then I asked where I should put the old one he said don't worry about they would take care of it. He was top notch, I am happy to tell you he wasn't doing this because they have to he offered and really cared. I am sorry I just couldn't remember his name.
Online order ready in 10 minutes for pickup. Fantasticly quick, great service
Terrible customer support. Started phone call by saying the part was no longer manufactured, then change the story to they cannot get the part in even though their sister store 30 minutes away has the part., finally changed it to our store does not carry that. It is apparent they want you to take your business elsewhere.
So friendly and knowledgeable. Extremely helpful and quick service. Saved us money on what we needed without even asking. This location is easy to navigate and organized. Prices are a bit high but you definitely get what you pay for! We will be back for our future car needs.
Good auto parts store.
Came to get a replacement headlight for my friend. He couldn’t figure out how to install it. Employee named Kendrick volunteered to come outside to help. After 15 minutes in the cold, and lots of trial and error - the headlight was on and working. Tried to give Kendrick a tip for his efforts and he refused to take it. Definitely a great employee and a great experience. Give that man a raise!
Great place to Shop for your essentials for your Car or Truck upkeep. GOOD selection of products to maintain your vehicle. Also if they do not have it they WILL order it and try to get it for you. I go there usually once a month to see what I can pick-up for myself to maintain my vehicle.
They have what you need, but I wish they shaved the prices just a little. Staff is helpful and the tool loaning program is fantasticly helpful. OBD II throws a code once, maybe twice while you own a vehicle, so why buy a reader?
Had to get new winter blades. By time I got to car they had them installed. Very friendly. Go there.
I went into the glenville store today and was second in line. The woman behind the counter was helping a gentleman, she disappeared for over 5 min into the back when she came back to the counter she told the man they were out of whatever he was looking for to come back tomorrow. When it was my turn she told me what isle my 2 items were in. I asked if there was anyone who could help me for a second as I had been down the isle and didn't know what I was looking at. She told me "she couldn't, I would have to wait for her to help the others. " so everyone else got her attention but I wasn't going to. I will not be giving my money to a store that treats the customers that way. She could have given me the same respect as she did the gentleman in front of me and the people behind me. .
