Reviews
Friendly staff, great facility that they are renovating... again. They definitely stay cutting edge and modern. No hassles, no hard sales tactics, no haggling back and forth over dines. Who needs that? They even fed us pizza and wings, but I am told this only on specific days. You might want to call up and verify, but I think it was Saturday. They worked within my budget, offered me a solid selection, made sure I was happy and ti be honest I valued their time and effort and they respected my free time and the entire process took an exceedingly shirt amount of time which is the thing I dislike 2nd most about buying a new vehicle. The 1st being the song and dance haggling rotine. Lease or buy, this is the place to go in the capital dustruct. I love my truck, and there really is no denying the longevity, quality, and performance of a Honda. Strongly recommend.
On my only visit to this dealership- 12/2020 I had brand still in original boxesnew after market 20” rims & brand new directional tires to be installed on the vehicle. Besides a lift and able bodied mechanic, nothing was purchased from service or dealership. I had rims & tires mounted on vehicle. The tires were mount wrong on all rims along with both of my doorsfront passenger & driver were dented during this visit. I also had issue with lugs nuts as the supplied ones 2 out of 20 had a differ thread pitch- without asking or calling local parts stores or getting lugs from Honda’s parts Dept The service writer returned and said “the rims would have to be removed and replaced with factory 17” which I drove into the shop with. The service writer never asked other mechanics -in which I reiterated that he should do to see if spare lugs are available; in which one of the mechanics spoke up and supplied me with two that matched the thread pitch I needed to get me home. The whole visit lasted 4 hrs..I witnessed ppl come in wait for their vehicle and leave. The mechanic handling my car was young and seemed inexperienced. @18-20 yrs old I don’t know if it was this mechanic or another at this location or the service writer while checking on my vehicle, that opened up both doors while in the mechanic's bay that caused the dents slight in appearance.I was interested in driving home as it was late. The lifts should have rubber bumpers to prevent this from happening to further customers vehicles. I wasn’t pleased to say the least.
I had a great experience, the whole staff was friendly and extremely helpful. Thank you to Jake for reaching out to me right away when I inquired about the Mercedes C300 . Amith was wonderful and explained all the technology and helped me set everything up . I also got to see my old friend Linda who is always amazing and helpful. I would definitely recommend Mohawk Honda .
I went in for a appraisal on my Toyota Tacoma and got one of the best trade in deals I could have expected. I was able to leave the lot that day with a brand new car and could not be more satisfied with the expert and friendly service that I received. Scott found me the perfect vehicle to put me behind the wheel and Brianna prepared me perfectly for all of the nuances of the vehicle since I was upgrading from a 2014 to a 2024. Toni the manager made the signing process quick and painless, which was nice since I have never purchased through a dealership before. Overall I will continue to be brining my vehicles to Mohawk Honda, again not only for the friendly service but the expertise and professionalism as well! 10/10
I have never been to this dealership before . I was so happy I stopped in . I was looking for a specific car and I saw they had one at this dealership . I test drove the car and I fell in love with it . I found a few blemishes here and there and the rims were in pretty rough shape. Trevor promised they would make them look 90% better ….. WOW ! He was so right ! I couldn’t believe how good they looked they looked 100 % better ..practically brand new the detailer at this shop is a magician ! They also got each and every scratch off the car and buffed and polished it , you would have never even known they were even there . They treated me like family and I couldn’t have asked for a better experience. They kept me informed of how the whole process was going and everything was ready to go by the time it came to pick up my vehicle . I LOVE it here and would definitely buy another car from them . I would recommend this dealership to EVERYONE ! I had Trevor as my sales person and Brian as my finance manager ….. they both did an AMAZING JOB !! Thanks again
We had a great experience at Mohawk Honda from the moment we walked in the door. Everyone went out of their way to make the process as easy and fast as possible. I want to thank Jamison Frank, Brian McKenna, Dennis Sullivan ,Deanna Cowles, Amith Coonjbeharry and the rest of the team for their excellent service and attention to detail throughout every step of the process.
One of the greatest moments in my life. Alex was fantastic honest patient and very knowledgeable and respectful. Awesome experience at Mohawk Honda. You guys live up to your reputation when it comes to customer satisfaction. Highly recommend.
I absolutely loved their service! Our dealer was Luis Morales. He helped my husband and i every step of the way, answered all the questions we had and was very respectful and friendly. So much so that it felt like he was our good friend. Our coordinator was Abbie. Abbie was also extremely respectful and friendly. She was very thorough when it came to showing us how to use the gadgets inside our new 2023 honda civic EX. Tony Riano was our finance person, he was also very respectful and friendly. These 3 helped us feel welcomed, heard and comfortable! 5 stars for the place, and for each of the individuals that helped us. Again, absolutely loved the service and i recommend them 10/10!!!
I had recent dealing with Mohawk Honda in reference to turning a car which has been leased in Nevada and it's lease was coming to an end. I was having a very hard time getting it registered in NY state and was advised to speak to a Honda dealership. I went to Mohawk Honda because I had heard very good things about it. When I arrived everyone was so helpful and put me in contact with Prince. I can't tell you what a wonderful experience it was! Something that had been causing me so much anxiety ended up to be resolved in one day! Anyone who is looking for a Honda or needs to turn one in go to Mohawk Honda and ask for Prince!!
I went here to look for a new/used Honda Civic and walked out with a 2023 Honda Civic Sport in red! Customer service was great and everyone was very knowledgeable. Amith Coonjbeharry, Delivery Specialist, was very knowledgeable in the “need to know” for my Civic and I felt very comfortable leaving the lot. He recommended some great services and accessories when I inquired about them and also provided me with prices and printouts of everything. I highly recommend anyone to speak with him who is inquiring about buying a car to get the best advice and knowledge for your new vehicle!
